The Ritz-Carlton Almaty
5-star Hotel with Indoor pool
Esentai Tower, 77/7 Al Farabi Avenue, Almaty 050040
+7 727 332 8888based on 361 reviews
per night
About The Ritz-Carlton Almaty, Almaty
The Ritz-Carlton Almaty photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Hotel Amenities & Facilities
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
General
- Executive lounge access
- Hardwood or parquet floors
- Interconnected room(s) available
- Lockers
- Mountain view
- Ski storage
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Ski pass vendor
- Tour desk
- Key card access
- 24-hour front desk
- Safety deposit box
- Bottle of water
Dining
- Wine glasses
- Electric kettle
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Coffee machine
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Accessibility and suitability
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Shower chair
- Accessible by lift
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by lift
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Things to do
- Bicycle hire
- Game room
- Golf
- Cycling
- Skiing
- Evening entertainment
- Cooking classes
- Beauty salon
- Horse riding
- Night club
- Hiking
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Pool towels
- Spa and wellness centre
- Massage
- Sauna
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Kids' club
- Children's high chair
Parking and transportation
- Free parking
- Private parking
- Shuttle service (additional charge)
- Airport shuttle
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
- DVD player
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Outdoor
- Garden
- Terrace/Patio
- Grill
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews
Pros +
- The view is amazing (in 3 reviews)
- Nice and helpful staff (in 18 reviews)
- "Delicious breakfast, nice rooms, professional staff" (in 5 reviews)
Cons -
- "Spa area is ok, some amenities didn’t work." (in 1 review)
- "It had an amazing location, close to the biggest mall in Almaty." (in 2 reviews)
- Guest relations - Azhar was just great! (in 1 review)
The Ritz-Carlton Almaty room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is The Ritz-Carlton Almaty from Almaty?
The drive from Almaty to The Ritz-Carlton Almaty will take you about 32min depending on traffic, with a distance of 17.3 km. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.
What is the best way to get to The Ritz-Carlton Almaty from Almaty?
If you’re looking for a simple travel option from Almaty to The Ritz-Carlton Almaty, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Is The Ritz-Carlton Almaty pet-friendly?
Yes, you’re free to bring your dog with you while staying at The Ritz-Carlton Almaty.
Are there food options at The Ritz-Carlton Almaty?
There is a restaurant at The Ritz-Carlton Almaty that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +7 727 332 8888 for kitchen hours. One of the easiest dining options for Almaty guests staying in The Ritz-Carlton Almaty is to order room service, which is available to all hotel guests.
Does The Ritz-Carlton Almaty have a pool?
The Ritz-Carlton Almaty does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
What is the phone number for The Ritz-Carlton Almaty?
For assistance from an employee at The Ritz-Carlton Almaty please call +7 727 332 8888.
Does The Ritz-Carlton Almaty have Wi-Fi available?
Yes, The Ritz-Carlton Almaty has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at The Ritz-Carlton Almaty?
The Ritz-Carlton Almaty does have a gym on site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness centre hours.
What time is check-out for The Ritz-Carlton Almaty?
For The Ritz-Carlton Almaty, the required check-out time is 12:00. Check-in may be available from 15:00. Any special requests should be made with the concierge.
How much is a room at The Ritz-Carlton Almaty?
Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at The Ritz-Carlton Almaty, Almaty is €614, but you may find great deals as low as €507. You can find rates for your trip in the form above.
Is there laundry service in The Ritz-Carlton Almaty?
Laundry services are available at The Ritz-Carlton Almaty. Contact the property reception for additional information. An iron and an ironing board will also be provided. You can ask for them at the front desk if they are not available in the room.
How many operators does momondo search for hotels in Almaty?
There are 3,954 operators available for hotels in Almaty as of April 2025.
When did momondo last update prices for hotels in Almaty?
Prices for hotels in Almaty were last updated today.
Places of interest near The Ritz-Carlton Almaty
Attractions in Almaty, Kazakhstan curated by momondo
The Ritz-Carlton Almaty location: Esentai Tower, 77/7 Al Farabi Avenue, Almaty 050040