The Ritz-Carlton, Astana
5-star Hotel with Indoor pool
16 Dostyk Street, Astana 010016
+7 717 273 4000based on 391 reviews
per night
About The Ritz-Carlton, Astana, Astana
The Ritz-Carlton, Astana photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Hotel Amenities & Facilities
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
General
- Executive lounge access
- Family rooms
- Hardwood or parquet floors
- Interconnected room(s) available
- Landmark view
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Shower chair
- Accessible by lift
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by lift
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Kitchen
- Wine glasses
- Electric kettle
- Kitchenware
- Kitchen
- Kitchenette
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Pool towels
- Spa and wellness centre
- Massage
- Sauna
Dining
- Grocery deliveries
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Minibar
- Breakfast in the room
- Dining table
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
- Tumble dryer
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
- Smartphone dock
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
- EV charging station
- Airport shuttle
Family friendly
- Cribs available
- Books, DVDs, music for children
- Kids meals
- Children's high chair
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Board games/puzzles
- Cooking classes
- Beauty salon
Outdoor
- Garden
- Terrace/Patio
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews
Pros +
- Staff very helpful and friendly (in 7 reviews)
- We had a wonderful stay at the Ritz-Carlton Astana. (in 2 reviews)
- Everything was amazing and super luxurious for my wife and I (in 3 reviews)
Cons -
- Every time I was calling and asking for it. (in 1 review)
- I filled up the bath and the water was very yellow. (in 1 review)
The Ritz-Carlton, Astana room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is The Ritz-Carlton, Astana from Astana Nursultan Nazarbayev Intl?
There are 11.1 km between Astana Nursultan Nazarbayev Intl and The Ritz-Carlton, Astana. The drive to and from the airport should be about 20min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.
What is the best way to get to The Ritz-Carlton, Astana from Astana Nursultan Nazarbayev Intl?
If you’re looking for a simple travel option from Astana Nursultan Nazarbayev Intl to The Ritz-Carlton, Astana, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Is The Ritz-Carlton, Astana pet-friendly?
Yes, you’re free to bring your dog with you while staying at The Ritz-Carlton, Astana.
Are there food options at The Ritz-Carlton, Astana?
Yes, The Ritz-Carlton, Astana does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Astana for those looking for something different. If you are staying at The Ritz-Carlton, Astana, you are more than welcome to order food through the hotel’s room service menu.
Does The Ritz-Carlton, Astana have a pool?
Yes. Many momondo users travelling to Astana specifically look for hotels with a pool. The Ritz-Carlton, Astana may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
What is the phone number for The Ritz-Carlton, Astana?
For assistance from an employee at The Ritz-Carlton, Astana please call +7 717 273 4000.
Does The Ritz-Carlton, Astana have Wi-Fi available?
Yes, The Ritz-Carlton, Astana has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at The Ritz-Carlton, Astana?
The Ritz-Carlton, Astana has a fitness centre available for guests who would like to use it throughout their stay.
What time is check-out for The Ritz-Carlton, Astana?
For The Ritz-Carlton, Astana, the required check-out time is 12:00. Check-in may be available from 15:00. Any special requests should be made with the concierge.
How much is a room at The Ritz-Carlton, Astana?
The cheapest deals found start from only €143 per night. The average rate for rooms at The Ritz-Carlton, Astana is currently around €214/night. Enter your dates in the form above to see more.
Is there laundry service in The Ritz-Carlton, Astana?
Laundry services are available at The Ritz-Carlton, Astana. Contact the property reception for additional information. Need to straighten out your clothes? The accommodation features an ironing board and an iron.
How many operators does momondo search for hotels in Astana?
As of April 2025, there are 2,394 operators available to choose from for hotels in Astana.
When did momondo last update prices for hotels in Astana?
Prices for hotels in Astana are refreshed on a daily basis.
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The Ritz-Carlton, Astana location: 16 Dostyk Street, Astana 010016