
About Hyatt Ziva Cancun, Cancún
Hyatt Ziva Cancun photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Rooms
Hotel Amenities & Facilities
- Private beach
- Snorkelling
- Outdoor pool
- Beachfront
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24-hour front desk
- Safety deposit box
Things to do
- Gift shop
- Bicycle hire
- Snorkelling
- Evening entertainment
- Beauty salon
- Table tennis
- Pool table
- Water sport facilities (on site)
- Basketball court
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Playground
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Adapter
Accessibility and suitability
- Hypoallergenic
- No smoking
- Designated smoking area
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Tea/coffee maker
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
- DVD player
General
- Family rooms
- Privacy curtain
- Storage available
- Beachfront
- Seating area
- Telephone
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
- Valet parking
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Toilet
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Reviews
Pros +
- Dress code in Italian Nd French restaurants says elegant. (in 1 review)
- View from king Ziva room are beautiful (in 11 reviews)
- The staff was amazing! (in 127 reviews)
Cons -
- I also didn't like that they have dress code for some restaurants. (in 1 review)
- Absolutely nothing to complain about (in 11 reviews)
- Red Bull it’s with extra charge (in 5 reviews)
Hyatt Ziva Cancun room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Hyatt Ziva Cancun from Cancun?
The drive from Cancun to Hyatt Ziva Cancun will take you about 33min depending on traffic, with a distance of 17.8 km. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.
What is the best way to get to Hyatt Ziva Cancun from Cancun?
Hyatt Ziva Cancun has parking available on site for customers of the hotel. With that in mind, the most efficient way not only to get from Cancun to the hotel, but also to get around Cancún during your stay may be to hire a car. Car hire in Hyatt Ziva Cancun are on average €5/day. If you’re looking for a simple travel option from Cancun to Hyatt Ziva Cancun, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Is Hyatt Ziva Cancun pet-friendly?
Yes, you’re free to bring your dog with you while staying at Hyatt Ziva Cancun.
Are there food options at Hyatt Ziva Cancun?
There is a restaurant at Hyatt Ziva Cancun that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 998 848 7000 for kitchen hours. If you are staying at Hyatt Ziva Cancun, you are more than welcome to order food through the hotel’s room service menu.
Does Hyatt Ziva Cancun have a pool?
Yes. Many momondo users travelling to Cancún specifically look for hotels with a pool. Hyatt Ziva Cancun may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
What is the phone number for Hyatt Ziva Cancun?
For questions regarding the hotel or your stay at Hyatt Ziva Cancun, call +52 998 848 7000.
Does Hyatt Ziva Cancun have Wi-Fi available?
Yes, Hyatt Ziva Cancun has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Hyatt Ziva Cancun?
There is a hotel gym accessible to guests staying at Hyatt Ziva Cancun. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.
What time is check-out for Hyatt Ziva Cancun?
Hyatt Ziva Cancun check-out time is 12:00. Late check-out may be available upon request at the reception desk.
How much is a room at Hyatt Ziva Cancun?
Prices may fluctuate based on room type, dates, and availability. You can find great room deals for Hyatt Ziva Cancun at the moment between €453 and €659 a night. Enter preferred dates in the form above to see the best-matched deals for you.
Is there laundry service in Hyatt Ziva Cancun?
Laundry services are available at Hyatt Ziva Cancun. Contact the property reception for additional information. Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility.
How many operators does momondo search for hotels in Cancún?
As of May 2025, there are 4,215 operators available to choose from for hotels in Cancún.
When did momondo last update prices for hotels in Cancún?
Prices for hotels in Cancún refresh daily.
Places of interest near Hyatt Ziva Cancun
Attractions in Cancún, Mexico curated by momondo
Hyatt Ziva Cancun location: Blvd. Kukulcan, Manzana 51, Lote 7, 77500 Cancún, Quintana Roo