
About JW Marriott Cancun Resort & Spa, Cancún
JW Marriott Cancun Resort & Spa photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Rooms
Resort Amenities & Facilities
- Private beach
- Water sport facilities (on site)
- Snorkelling
- Outdoor pool
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
- Chapel/shrine
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Additional bathroom
- Additional toilet
- Bathtub
- Spa bath
- Toilet
- Toilet paper
Basics
- Internet
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
General
- Executive lounge access
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- Tile/marble floor
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Dining table
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Spa and wellness centre
- Massage
- Sauna
Accessibility and suitability
- Hypoallergenic
- No smoking
- Pets not allowed
- Designated smoking area
- Disabled access
- Lift
- Upper floors accessible by lift
Things to do
- Gift shop
- Game room
- Scuba diving
- Diving
- Snorkelling
- Beauty salon
- Water sport facilities (on site)
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Kitchen
- Kitchen
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Tumble dryer
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Balcony
Bedroom
- Alarm clock
- Sofa bed
- Cleaning products
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Reviews
Pros +
- I loved everything ! (in 23 reviews)
- World-class staff and service! (in 73 reviews)
- Amazing View (in 9 reviews)
Cons -
- Very extensive but not worth the price. (in 3 reviews)
- Every time I spoke to them they told me to ask the front desk. (in 3 reviews)
- I was disappointed in the about of construction happening at the hotel. (in 10 reviews)
JW Marriott Cancun Resort & Spa room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does JW Marriott Cancun Resort & Spa compare to other 5-star hotels in Cancún?
JW Marriott Cancun Resort & Spa is typically below the average price of 5 star hotels in Cancún. On average, you can expect to pay €571 per night in Cancún. JW Marriott Cancun Resort & Spa typically costs €273 per night, which is €298 cheaper than the Cancún average.
How far is JW Marriott Cancun Resort & Spa from Cancun?
If you're looking to go directly from Cancun to JW Marriott Cancun Resort & Spa, expect a 23min drive as they are around 12.4 km apart.
What is the best way to get to JW Marriott Cancun Resort & Spa from Cancun?
If you intend to hire a car to travel from Cancun to the hotel, you will have peace of mind knowing that JW Marriott Cancun Resort & Spa offers parking on site. Car hire in the area typically go for €5/day for a base model hire. A very popular option for travellers staying at JW Marriott Cancun Resort & Spa would be to take a taxi or ridesharing service from Cancun directly to the hotel.
Are there food options at JW Marriott Cancun Resort & Spa?
There is a restaurant at JW Marriott Cancun Resort & Spa that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 998 848 9600 for kitchen hours. Guests staying at JW Marriott Cancun Resort & Spa are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does JW Marriott Cancun Resort & Spa have a pool?
JW Marriott Cancun Resort & Spa does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
What is the phone number for JW Marriott Cancun Resort & Spa?
For assistance from an employee at JW Marriott Cancun Resort & Spa please call +52 998 848 9600.
Does JW Marriott Cancun Resort & Spa have Wi-Fi available?
Yes, JW Marriott Cancun Resort & Spa has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at JW Marriott Cancun Resort & Spa?
There is a fitness centre available to JW Marriott Cancun Resort & Spa guests.
What time is check-out for JW Marriott Cancun Resort & Spa?
You can plan to arrive after 15:00 for checking in. Check-out time is 12:00. We advise notifying the front desk of any requests as early as possible.
How much is a room at JW Marriott Cancun Resort & Spa?
Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at JW Marriott Cancun Resort & Spa, Cancún is €356, but you may find great deals as low as €224. You can find rates for your trip in the form above.
Is there laundry service in JW Marriott Cancun Resort & Spa?
Yes, you can do your laundry at JW Marriott Cancun Resort & Spa. Ironing equipment e.g. ironing boards and irons are available as well.
How many operators does momondo search for hotels in Cancún?
As of May 2025, there are 4,215 operators available to choose from for hotels in Cancún.
When did momondo last update prices for hotels in Cancún?
Prices for hotels in Cancún refresh daily.
Places of interest near JW Marriott Cancun Resort & Spa
Attractions in Cancún, Mexico curated by momondo
JW Marriott Cancun Resort & Spa location: Blvd. Kukulcan, Km 14.5, Lote 40-A, 77500 Cancún, Quintana Roo