Krystal Cancun
4-star Hotel with Private beach
Paseo Kukulcan km 9, Lotes 9 y 9A, 77500 Cancún, Quintana Roo
+52 998 848 9800based on 5,012 reviews
per night
About Krystal Cancun, Cancún
Krystal Cancun photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Snorkelling
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- 24-hour front desk
- Safety deposit box
- Bottle of water
General
- Window
- Family rooms
- Interconnected room(s) available
- Storage available
- Sea view
- Seating area
- Slippers
- Solarium
- Soundproof rooms
- Telephone
- Tile/marble floor
- City view
Pool and spa
- Infinity pool
- Spa
- Hot tub
- Outdoor pool
- Plunge pool
- Pool towels
- Steam room
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Microwave
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
- Dining table
Things to do
- Gift shop
- Fishing
- Board games/puzzles
- Golf
- Scuba diving
- Diving
- Snorkelling
- Cooking classes
- Beauty salon
- Water park
- Water sport facilities (on site)
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Dustbins
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kids' club
- Kids' outdoor play equipment
- Playground
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Toilet
Accessibility and suitability
- No smoking
- Non-feather pillow
- Designated smoking area
- Disabled access
- Lift
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Parking and transportation
- Free parking
- Private parking
- Airport shuttle
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Extra-long beds (> 2 metres)
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Fitness
- Aerobics
- Fitness centre
Workspace
- Fax/photocopying
Reviews
Pros +
- The room service was good (in 4 reviews)
- Very close to Coco Bongo perfect location & beautiful sea views. (in 8 reviews)
- The staff was great (in 105 reviews)
Cons -
- Next day we left. (in 7 reviews)
- The personal is so rude specially in front desk. (in 17 reviews)
- It's the worst hotel ever. (in 81 reviews)
Krystal Cancun room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does Krystal Cancun compare to other 4-star hotels in Cancún?
Krystal Cancun is €130 cheaper than the average 4 star hotel in Cancún. You can usually find a nightly rate of €127 when staying at Krystal Cancun.
How far is Krystal Cancun from Cancun?
The drive from Cancun to Krystal Cancun will take you about 32min depending on traffic, with a distance of 17.5 km. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.
What is the best way to get to Krystal Cancun from Cancun?
Krystal Cancun has parking available on site for customers of the hotel. With that in mind, the most efficient way not only to get from Cancun to the hotel, but also to get around Cancún during your stay may be to hire a car. Car hire in Krystal Cancun are on average €5/day. Another more common option is to just take a taxi or rideshare service from the airport to Krystal Cancun. The nearest airport to the hotel is Cancun.
Are there food options at Krystal Cancun?
There is a restaurant at Krystal Cancun that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 998 848 9800 for kitchen hours. Guests staying at Krystal Cancun are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Krystal Cancun have a pool?
Krystal Cancun does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
What is the phone number for Krystal Cancun?
If you have questions about Krystal Cancun or your reservation, please call the front desk directly at +52 998 848 9800.
Does Krystal Cancun have Wi-Fi available?
Yes, Krystal Cancun has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Krystal Cancun?
There is a fitness centre available to Krystal Cancun guests.
What time is check-out for Krystal Cancun?
For Krystal Cancun, the required check-out time is 12:00. Check-in may be available from 15:00. Any special requests should be made with the concierge.
How much is a room at Krystal Cancun?
Guests can currently expect to pay €172 on average for a night at Krystal Cancun, Cancún. Enter your desired travel dates in the form above to find deals starting at €114 per night.
Is there laundry service in Krystal Cancun?
Laundry services are available at Krystal Cancun. Contact the property reception for additional information. Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility.
How many operators does momondo search for hotels in Cancún?
As of May 2025, there are 4,215 operators available to choose from for hotels in Cancún.
When did momondo last update prices for hotels in Cancún?
Prices for hotels in Cancún refresh daily.
Places of interest near Krystal Cancun
Attractions in Cancún, Mexico curated by momondo
Krystal Cancun location: Paseo Kukulcan km 9, Lotes 9 y 9A, 77500 Cancún, Quintana Roo