Moon Palace The Grand Cancun
Hire with Private beach
Carretera Cancun-Chetumal Km. 36.5, 77500 Cancún, Quintana Roo
+52 998 881 6000based on 164 reviews
per night
About Moon Palace The Grand Cancun, Cancún
Moon Palace The Grand Cancun photos
Rooms
Resort Amenities & Facilities
- Private beach
- Water sport facilities (on site)
- Snorkelling
- Outdoor pool
- Water slide
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
Things to do
- Gift shop
- Eco tourism
- Bicycle hire
- Fishing
- Board games/puzzles
- Game room
- Golf
- Cycling
- Scuba diving
- Diving
- Snorkelling
- Evening entertainment
- Beauty salon
- Horse riding
- Mini-golf
- Bowling
- Table tennis
- Water park
- Pool table
- Water sport facilities (on site)
- Night club
- Basketball court
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
- Bottle of water
- Chapel/shrine
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
- Pool with a view
- Private pool
- Spa and wellness centre
- Rooftop pool
- Massage
- Pool bar
- Sauna
- Water slide
General
- Family rooms
- Garden view
- Lockers
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproofing
- Telephone
- Tile/marble floor
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
- Swimming pool toys
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Kitchen
- Wine glasses
- Kitchen
- Kitchenette
- Tea/coffee maker
- Coffee machine
- Dining area
Accessibility and suitability
- Hypoallergenic pillow
- No smoking
- Pets not allowed
- Designated smoking area
- Disabled access
- Lift
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Fitness
- Fitness centre
- Tennis
Health and safety
- Daily housekeeping
Reviews
Pros +
- The staff was friendly and Provide incredible service I'm definitely coming back (in 4 reviews)
Cons -
- Bars ran out of certain alcohols. (in 1 review)
- Some of the managers are jerks. (in 1 review)
- They had shuttle buses to get you to your room. (in 1 review)
Moon Palace The Grand Cancun room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Moon Palace The Grand Cancun from Cancun?
Moon Palace The Grand Cancun is 7.8 km away from Cancun. You can typically expect your drive time from Moon Palace The Grand Cancun to Cancun to be 14min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.
What is the best way to get to Moon Palace The Grand Cancun from Cancun?
Moon Palace The Grand Cancun has parking available on site for customers of the hotel. With that in mind, the most efficient way not only to get from Cancun to the hotel, but also to get around Cancún during your stay may be to hire a car. Car hire in Moon Palace The Grand Cancun are on average €7/day. If you’re looking for a simple travel option from Cancun to Moon Palace The Grand Cancun, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at Moon Palace The Grand Cancun?
There is a restaurant at Moon Palace The Grand Cancun that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 998 881 6000 for kitchen hours. If you are staying at Moon Palace The Grand Cancun, you are more than welcome to order food through the hotel’s room service menu.
Does Moon Palace The Grand Cancun have a pool?
Yes. Many momondo users travelling to Cancún specifically look for hotels with a pool. Moon Palace The Grand Cancun may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
What is the phone number for Moon Palace The Grand Cancun?
For questions regarding the hotel or your stay at Moon Palace The Grand Cancun, call +52 998 881 6000.
Does Moon Palace The Grand Cancun have Wi-Fi available?
Yes, Moon Palace The Grand Cancun has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Moon Palace The Grand Cancun?
Moon Palace The Grand Cancun has a fitness centre available for guests who would like to use it throughout their stay.
What time is check-out for Moon Palace The Grand Cancun?
The required check-out time is 12:00. Please plan accordingly before your departure to avoid any penalties or fees.
How much is a room at Moon Palace The Grand Cancun?
Prices may fluctuate based on room type, dates, and availability. You can find great room deals for Moon Palace The Grand Cancun at the moment between €545 and €812 a night. Enter preferred dates in the form above to see the best-matched deals for you.
Is there laundry service in Moon Palace The Grand Cancun?
Laundry services are available at Moon Palace The Grand Cancun. Contact the property reception for additional information. You can leave your travel iron at home and use the irons provided at the accommodation.
How many operators does momondo search for hotels in Cancún?
As of April 2025, there are 4,215 operators available to choose from for hotels in Cancún.
When did momondo last update prices for hotels in Cancún?
Prices for hotels in Cancún refresh daily.
Places of interest near Moon Palace The Grand Cancun
Attractions in Cancún, Mexico curated by momondo
Moon Palace The Grand Cancun location: Carretera Cancun-Chetumal Km. 36.5, 77500 Cancún, Quintana Roo