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Shangri-La Hangzhou

4-star Hotel with Indoor pool

4 stars

78 Beishan Road, Hangzhou 310007

+86 571 8797 7951
7.8
Good

based on 601 reviews

€86
Rate

per night

Room Type
Provider
Nightly total
King room
Superior room
Deluxe room
€120
Voted the Winner of Europe's Best Travel App 2023

About Shangri-La Hangzhou, Hangzhou

Cleanliness
8.7
Location
8.9
Services
8.5
Staff
9.4
Value for money
8.8
Facilities
8.5
Luxury Hangzhou hotel in Xihu with 2 restaurants This hotel features 2 restaurants, a health club, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Shangri-La Hangzhou offers 198 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually decorated. 37-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include a health club. Children under 12 years old are not allowed in the swimming pool without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.

Shangri-La Hangzhou photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


Rooms

Wed 7/5
Thu 8/5
Deluxe room
bed type unknown
King room
bed type unknown
bed type unknown
1 king bed
Superior room
bed type unknown
bed type unknown
bed type unknown
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Hotel Amenities & Facilities

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business centre

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Smoking rooms available
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

General

  • Garden view
  • Interconnected room(s) available
  • Lake view
  • Lockers
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush

Dining

  • Electric kettle
  • Fruits
  • Restaurant
  • Bar/Lounge
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Coffee machine

Accessibility and suitability

  • Entire unit located on ground floor
  • Hypoallergenic
  • Designated smoking area
  • Non-smoking rooms available
  • Disabled access
  • Lift
  • Accessible by lift
  • Adapted bath
  • Upper floors accessible by lift

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Pool with a view
  • Sauna

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Tablet
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle

Outdoor

  • Garden
  • Terrace/Patio
  • Grill

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Gift shop
  • Bicycle hire
  • Hiking

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre

Reviews

7.8
GoodBased on 601 verified guest reviews
7.8Families
8.1Couples
7.7Solo
7.4Friends

Pros +
  • "Lou Wai Lou is a good restaurant ,located close to the hotel" (in 1 review)
  • They have a West Wing and and East Wing. (in 2 reviews)
  • The gym equipments need update. (in 1 review)
Cons -
  • Rooms were old and smelled musty. (in 19 reviews)
  • "Generally the hotel is clean, but needed some updates of inventory." (in 1 review)
  • "Room Very old and smelly, and staffs not professional, not worth its price." (in 1 review)


Shangri-La Hangzhou room booking info

Check in/Check out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How far is Shangri-La Hangzhou from Hangzhou?

    There are 29.1 km between Hangzhou and Shangri-La Hangzhou. The drive to and from the airport should be about 54min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.

  • What is the best way to get to Shangri-La Hangzhou from Hangzhou?

    A very popular option for travellers staying at Shangri-La Hangzhou would be to take a taxi or ridesharing service from Hangzhou directly to the hotel.

  • Are there food options at Shangri-La Hangzhou?

    Shangri-La Hangzhou does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Shangri-La Hangzhou at +86 571 8797 7951. One of the easiest dining options for Hangzhou guests staying in Shangri-La Hangzhou is to order room service, which is available to all hotel guests.

  • Does Shangri-La Hangzhou have a pool?

    Yes. Many momondo users travelling to Hangzhou specifically look for hotels with a pool. Shangri-La Hangzhou may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.

  • What is the phone number for Shangri-La Hangzhou?

    Is Shangri-La Hangzhou pet-friendly?

  • Does Shangri-La Hangzhou have Wi-Fi available?

    Yes, Shangri-La Hangzhou has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Shangri-La Hangzhou?

    Yes. If you are looking for a hotel with a fitness centre on-site, Shangri-La Hangzhou is a great place to stay.

  • What time is check-out for Shangri-La Hangzhou?

    Standard check-out time at Shangri-La Hangzhou is 12:00. Guests can check in after 14:00.

  • How much is a room at Shangri-La Hangzhou?

    Prices may fluctuate based on room type, dates, and availability. You can find great room deals for Shangri-La Hangzhou at the moment between €104 and €160 a night. Enter preferred dates in the form above to see the best-matched deals for you.

  • Is there laundry service in Shangri-La Hangzhou?

    Laundry services are available at Shangri-La Hangzhou. Contact the property reception for additional information. An iron and an ironing board will also be provided. You can ask for them at the front desk if they are not available in the room.

  • How many operators does momondo search for hotels in Hangzhou?

  • When did momondo last update prices for hotels in Hangzhou?

    Prices for hotels in Hangzhou were last updated today.


Places of interest near Shangri-La Hangzhou

Attractions in Hangzhou, China curated by momondo

Shangri-La Hangzhou location: 78 Beishan Road, Hangzhou 310007

Top landmarks

Hangzhou Botanical Garden0.5 km
Yellow Dragon Sports Center1.7 km
Baochu Pagoda1.8 km
West Lake1.9 km
Leifeng Pagoda2.6 km
China National Tea Museum2.7 km
Jingci Temple2.7 km

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