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Phoenix Palace Hotel Hanoi

3-star Hotel with Restaurant

3 stars

27 Phu Doan Street, Hanoi

+84 243 928 8268
7.6
Good

based on 897 reviews

€21
Rate

per night

Voted the Winner of Europe's Best Travel App 2023

About Phoenix Palace Hotel Hanoi, Hanoi

Cleanliness
7.8
Comfort
7.8
Location
8.9
Services
7.5
Staff
8.2
Value for money
7.8
Hotel with free parking, steps from St. Joseph's Cathedral of Hanoi Along with a restaurant, this smoke-free hotel has a business center and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Phoenix Palace Hotel Hanoi offers 26 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply.

Phoenix Palace Hotel Hanoi photos


Rooms

Tue 6/5
Wed 7/5
Double room
Double room
No inclusions
bed type unknown
€30
per night
Deluxe room
Deluxe room
No inclusions
bed type unknown
€21
per night
Deluxe room
No inclusions
bed type unknown
€23
per night
Deluxe room
No inclusions
1 queen bed
€23
per night
Deluxe room
No inclusions
bed type unknown
€25
per night
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Hotel Amenities & Facilities

  • Restaurant
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

General

  • Executive lounge access
  • Family rooms
  • Hardwood or parquet floors
  • Inner courtyard view
  • Lockers
  • Storage available
  • Quiet street view
  • Seating area
  • Slippers
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • City view

Bathroom

  • Hairdryer
  • Private bathroom
  • Shared toilet
  • Shower
  • Additional toilet
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush

Dining

  • Wine glasses
  • Electric kettle
  • Restaurant
  • Food can be delivered to guest accommodation
  • Minibar
  • Tea/coffee maker
  • Kettle
  • Coffee machine
  • Dining table

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Private entrance
  • Disabled access
  • Lift
  • Accessible by lift

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Tumble dryer

Bedroom

  • Extra-long beds (> 2 metres)
  • Feather pillow
  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Things to do

  • Gift shop
  • Bicycle hire
  • Cooking classes

Outdoor

  • Terrace/Patio
  • Balcony

Health and safety

  • Daily housekeeping
  • Safe

Pool and spa

  • Hot tub

Workspace

  • Desk

Family friendly

  • Babysitting or child care

Reviews

7.6
GoodBased on 897 verified guest reviews

Pros +
  • We would definitely stay again and would recommend Phoenix Palace to any one! (in 1 review)
  • From the moment we contacted we were attentive to our needs. (in 2 reviews)
  • Clean and comfortable room Excellent service . (in 4 reviews)
Cons -
  • We finished our 2 day stay at the hotel in Phoenix Palace Hotel. (in 1 review)
  • There is nothing to dislike. (in 6 reviews)
  • It’s kind of noisy in the morning. (in 3 reviews)


Phoenix Palace Hotel Hanoi room booking info

Check in/Check out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How does Phoenix Palace Hotel Hanoi compare to other 3-star hotels in Hanoi?

    In Hanoi, 3-star hotels have average nightly rates of €32. Phoenix Palace Hotel Hanoi is €5 cheaper than the city average at just €27/night.

  • How far is Phoenix Palace Hotel Hanoi from Hanoi Noibai?

    The drive from Hanoi Noibai to Phoenix Palace Hotel Hanoi will take you about 40min depending on traffic, with a distance of 21.7 km. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.

  • What is the best way to get to Phoenix Palace Hotel Hanoi from Hanoi Noibai?

    If you’re looking for a simple travel option from Hanoi Noibai to Phoenix Palace Hotel Hanoi, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Are there food options at Phoenix Palace Hotel Hanoi?

    Phoenix Palace Hotel Hanoi does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Phoenix Palace Hotel Hanoi at +84 243 928 8268. If you are staying at Phoenix Palace Hotel Hanoi, you are more than welcome to order food through the hotel’s room service menu.

  • Does Phoenix Palace Hotel Hanoi have a pool?

    Unfortunately, our data does not specify if there is a pool at Phoenix Palace Hotel Hanoi. We would recommend calling the hotel’s front desk to confirm. The phone number for Phoenix Palace Hotel Hanoi is +84 243 928 8268.

  • What is the phone number for Phoenix Palace Hotel Hanoi?

    For assistance from an employee at Phoenix Palace Hotel Hanoi please call +84 243 928 8268.

  • Does Phoenix Palace Hotel Hanoi have Wi-Fi available?

    Yes, Phoenix Palace Hotel Hanoi has Wi-Fi available to hotel guests.

  • What time is check-out for Phoenix Palace Hotel Hanoi?

    You can plan to arrive after 14:00 for checking in. Check-out time is 12:00. We advise notifying the front desk of any requests as early as possible.

  • How much is a room at Phoenix Palace Hotel Hanoi?

    The average price for a night at Phoenix Palace Hotel Hanoi found recently is €37 and can go as low as €18/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.

  • Is there laundry service in Phoenix Palace Hotel Hanoi?

    Laundry services are available at Phoenix Palace Hotel Hanoi. Contact the property reception for additional information.

  • How many operators does momondo search for hotels in Hanoi?

  • When did momondo last update prices for hotels in Hanoi?

    Prices for hotels in Hanoi are refreshed on a daily basis.


Places of interest near Phoenix Palace Hotel Hanoi

Attractions in Hanoi, Vietnam curated by momondo

Phoenix Palace Hotel Hanoi location: 27 Phu Doan Street, Hanoi

Top landmarks

St. Joseph Cathedral0.1 km
Hoa Lo Prison Museum0.5 km
Hoan Kiem Lake0.5 km
Vietnam Military History Museum0.8 km
Dong Xuan Market1.1 km
Hanoi Citadel1.1 km

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