The Pacific Sutera Hotel
5-star Hotel with Private beach
1 Sutera Harbour Boulevard, Kota Kinabalu 88100
+60 8831 8888based on 3,535 reviews
per night
About The Pacific Sutera Hotel, Kota Kinabalu
The Pacific Sutera Hotel photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Things to do
- Gift shop
- Shops (on site)
- Board games/puzzles
- Game room
- Golf
- Evening entertainment
- Beauty salon
- Karaoke
- Bowling
- Table tennis
- Pool table
- Water sport facilities (on site)
- Night club
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
Pool and spa
- Spa
- Outdoor pool
- Plunge pool
- Pool towels
- Pool with a view
- Spa and wellness centre
- Massage
- Sauna
- Water slide
Accessibility and suitability
- Multi-lingual staff
- No smoking
- Pets not allowed
- Designated smoking area
- Disabled access
- Lift
- Accessible by lift
- Accessible parking
- Upper floors accessible by lift
General
- Window
- Family rooms
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Indoor play area
- Kids' outdoor play equipment
- Playground
- Baby safety gates
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service
Health and safety
- Daily housekeeping
- 24-hour security
- Safe
Fitness
- Fitness centre
- Tennis
- Squash
Bedroom
- Cleaning products
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Reviews
Pros +
- "Excellent hotel, great location." (in 26 reviews)
- Contiental breakfast buffet was nice. (in 43 reviews)
- Poolside bar staff are very friendly. (in 8 reviews)
Cons -
- Beach bar the music was too loud. (in 3 reviews)
- Inside the room bad smell (in 28 reviews)
- "The hotel Pacific Sutera is now looking slightly tired, as are the bedrooms themselves." (in 2 reviews)
The Pacific Sutera Hotel room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is The Pacific Sutera Hotel from Kota Kinabalu?
There are 4.3 km between Kota Kinabalu and The Pacific Sutera Hotel. The drive to and from the airport should be about 7min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.
What is the best way to get to The Pacific Sutera Hotel from Kota Kinabalu?
If you’re looking for a simple travel option from Kota Kinabalu to The Pacific Sutera Hotel, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at The Pacific Sutera Hotel?
The Pacific Sutera Hotel does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call The Pacific Sutera Hotel at +60 8831 8888. One of the easiest dining options for Kota Kinabalu guests staying in The Pacific Sutera Hotel is to order room service, which is available to all hotel guests.
Does The Pacific Sutera Hotel have a pool?
Yes, The Pacific Sutera Hotel has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
What is the phone number for The Pacific Sutera Hotel?
For assistance from an employee at The Pacific Sutera Hotel please call +60 8831 8888.
Does The Pacific Sutera Hotel have Wi-Fi available?
Yes, The Pacific Sutera Hotel has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at The Pacific Sutera Hotel?
The Pacific Sutera Hotel has a fitness centre available for guests who would like to use it throughout their stay.
What time is check-out for The Pacific Sutera Hotel?
Standard check-out time at The Pacific Sutera Hotel is 12:00. Guests can check in after 15:00.
How much is a room at The Pacific Sutera Hotel?
€113/night is a good average price right now, and some users have even reported deals that start from only €63/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.
Is there laundry service in The Pacific Sutera Hotel?
Yes, there is. Reach out to The Pacific Sutera Hotel, Kota Kinabalu for more details on all available laundry services. You can leave your travel iron at home and use the irons provided at the accommodation.
How many operators does momondo search for hotels in Kota Kinabalu?
As of April 2025, there are 1,910 operators available to choose from for hotels in Kota Kinabalu.
When did momondo last update prices for hotels in Kota Kinabalu?
Prices for hotels in Kota Kinabalu refresh daily.
Places of interest near The Pacific Sutera Hotel
Attractions in Kota Kinabalu, Malaysia curated by momondo
The Pacific Sutera Hotel location: 1 Sutera Harbour Boulevard, Kota Kinabalu 88100