Bluebay Grand Esmeralda
5-star Hotel with Private beach
Carr. Chetumal - Puerto Juárez Km 300, 77710 Playa del Carmen, Quintana Roo
+52 984 877 4500based on 1,427 reviews
per night
About Bluebay Grand Esmeralda, Playa del Carmen
Bluebay Grand Esmeralda photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Snorkelling
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Bottle of water
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Heating
- Body soap
- Air-conditioned
- Conditioner
Things to do
- Gift shop
- Bicycle hire
- Canoeing
- Snorkelling
- Evening entertainment
- Beauty salon
- Karaoke
- Table tennis
- Pool table
- Windsurfing
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Sauna
- Pool towels
- Pool with a view
Bathroom
- Shower
- Shower cap
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
General
- Family rooms
- Sea view
- Garden view
- Telephone
- Pool view
- Storage available
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Private beach
- Garden
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Trouser press
Family friendly
- Cribs available
- Child pool
- Kids' club
- Complimentary breakfast
- Playground
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Coffee machine
Media and entertainment
- Radio
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
Accessibility and suitability
- Non-smoking rooms available
- Disabled access
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Workspace
- Fax/photocopying
Reviews
Pros +
- Fantastic customer service. (in 10 reviews)
- "The room was a ground level garden view room, which I highly recommend." (in 1 review)
- "A bit far from playa del carmen, 20-25 minutes by taxi." (in 5 reviews)
Cons -
- See my pictures (I took them in front of the hotel). (in 6 reviews)
- everywhere except for the designated smoking areas. (in 3 reviews)
- Many of the restaurants are closed. (in 1 review)
Bluebay Grand Esmeralda room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Bluebay Grand Esmeralda from Cozumel?
If there is no traffic, the 22.1 km drive between Cozumel and Bluebay Grand Esmeralda should only take about 41min. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.
What is the best way to get to Bluebay Grand Esmeralda from Cozumel?
A very popular option for travellers staying at Bluebay Grand Esmeralda would be to take a taxi or ridesharing service from Cozumel directly to the hotel.
Are there food options at Bluebay Grand Esmeralda?
Bluebay Grand Esmeralda does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Bluebay Grand Esmeralda at +52 984 877 4500. If you are staying at Bluebay Grand Esmeralda, you are more than welcome to order food through the hotel’s room service menu.
Does Bluebay Grand Esmeralda have a pool?
Bluebay Grand Esmeralda does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
What is the phone number for Bluebay Grand Esmeralda?
For assistance from an employee at Bluebay Grand Esmeralda please call +52 984 877 4500.
Does Bluebay Grand Esmeralda have Wi-Fi available?
Yes, Bluebay Grand Esmeralda has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Bluebay Grand Esmeralda?
There is a hotel gym accessible to guests staying at Bluebay Grand Esmeralda. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.
What time is check-out for Bluebay Grand Esmeralda?
You can plan to arrive after 15:00 for checking in. Check-out time is 12:00. We advise notifying the front desk of any requests as early as possible.
How much is a room at Bluebay Grand Esmeralda?
€156/night is a good average price right now, and some users have even reported deals that start from only €96/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.
Is there laundry service in Bluebay Grand Esmeralda?
The accommodation features laundry services for all guests. Ironing equipment e.g. ironing boards and irons are available as well.
How many operators does momondo search for hotels in Playa del Carmen?
As of May 2025, there are 9,029 operators available to choose from for hotels in Playa del Carmen.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen refresh daily.
Places of interest near Bluebay Grand Esmeralda
Attractions in Playa del Carmen, Mexico curated by momondo
Bluebay Grand Esmeralda location: Carr. Chetumal - Puerto Juárez Km 300, 77710 Playa del Carmen, Quintana Roo