Hero photo

Iberostar Quetzal

Hire with Private beach

5 stars

Avenida Xaman Ha Lote Hotelero No. 2, 77710 Playa del Carmen, Quintana Roo

+52 984 877 2000
8.1
Very Good

based on 159 reviews

Mon 6/5
Tue 7/5
Voted the Winner of Europe's Best Travel App 2023

About Iberostar Quetzal, Playa del Carmen

Cleanliness
8.3
Comfort
8.6
Location
9.0
Services
8.4
Staff
8.8
Value for money
7.7
Located in Playa del Carmen, Iberostar Quetzal is within a 40-minute drive of Cozumel International Airport and offers a sauna, a private beach and an outdoor pool. It provides a gym, as well as a kids club, an all-inclusive meal plan and a coffee bar. Guests of the resort have access to its wide range of outdoor activities, including scuba diving, snorkeling and windsurfing. Airport transfers and babysitting/child services are available upon enquiry. It also offers convenient options for business meetings and events. Rooms at Iberostar Quetzal are comfortable and provide a mini bar. The resort features both restaurant and bar where guests are able to unwind at the end of the day with a meal and a drink. Parking is provided at Iberostar Quetzal, and Xcaret Eco Theme Park is within a 30-minute car ride. It is also a short drive from 5th Avenue.

Iberostar Quetzal photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


Rooms

Wed 1/5
Sun 5/5
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Standard rooms - Skyline view
1 king bed

1 king bed

Prestigia

€301/night

€301 totalPrestigia
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Superior rooms - Lake view
Booking.com

€420/night

€420 totalBooking.com
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Double rooms - Harbour view
1 king bed

1 king bed

Prestigia

€298/night

€298 totalPrestigia
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King rooms - Water view
1 king bed

1 king bed

Prestigia

€289/night

€289 totalPrestigia
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Other Rooms - Panoramic view
Agoda.com

€255/night

€255 totalAgoda.com
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Resort Amenities & Facilities

  • Private beach
  • Water sport facilities (on site)
  • Snorkelling
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Tennis
  • Free Wi-Fi

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Things to do

  • Gift shop
  • Eco tourism
  • Diving
  • Snorkelling
  • Evening entertainment
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing

General

  • Family rooms
  • Sea view
  • Seating area
  • Garden view
  • Sofa
  • Telephone
  • Pool view

Services and conveniences

  • Conference rooms
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Key card access
  • 24-hour front desk

Pool and spa

  • Spa and wellness centre
  • Pool bar
  • Spa
  • Hot tub
  • Outdoor pool
  • Sauna

Dining

  • Minibar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Food can be delivered to guest accommodation
  • Coffee machine

Bathroom

  • Shower
  • Hairdryer
  • Toilet paper
  • Private bathroom

Outdoor

  • Beach towels
  • Balcony
  • Private beach
  • Garden

Family friendly

  • Babysitting or child care
  • Child pool
  • Indoor play area
  • Kids' club

Accessibility and suitability

  • Disabled access
  • Adapted bath
  • No smoking

Bedroom

  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • TV

Fitness

  • Fitness centre
  • Tennis

Parking and transportation

  • Free parking

Laundry

  • Iron and ironing board

Workspace

  • Desk

Health and safety

  • Daily housekeeping

Reviews

8.1
Very GoodBased on 159 verified guest reviews
8.5Solo
7.6Friends
8.1Families
8.3Couples


Iberostar Quetzal room booking info

Check in/Check out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How does Iberostar Quetzal compare to other 5-star hotels in Playa del Carmen?

    Iberostar Quetzal is €184 cheaper than the average 5 star hotel in Playa del Carmen. You can usually find a nightly rate of €254 when staying at Iberostar Quetzal.

  • How far is Iberostar Quetzal from Cozumel?

    The drive from Cozumel to Iberostar Quetzal will take you about 36min depending on traffic, with a distance of 19.6 km. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.

  • What is the best way to get to Iberostar Quetzal from Cozumel?

    Another more common option is to just take a taxi or rideshare service from the airport to Iberostar Quetzal. The nearest airport to the hotel is Cozumel.

  • Are there food options at Iberostar Quetzal?

    There is a restaurant at Iberostar Quetzal that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 984 877 2000 for kitchen hours.

  • Does Iberostar Quetzal have a pool?

    Yes, Iberostar Quetzal has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • How close is Iberostar Quetzal to Playa del Carmen city centre?

    2.9 km separate the front steps of Iberostar Quetzal and the city centre of Playa del Carmen, where you can keep busy with restaurants, shopping and of course Xcaret Park, a very popular landmark in Playa del Carmen.

  • What is the phone number for Iberostar Quetzal?

    If you have questions or concerns about your stay at Iberostar Quetzal, call +52 984 877 2000 to speak with a front desk representative.

  • Does Iberostar Quetzal have Wi-Fi available?

    Yes, Iberostar Quetzal has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Iberostar Quetzal?

    Iberostar Quetzal does have a gym on site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness centre hours.

  • What time is check-out for Iberostar Quetzal?

    For Iberostar Quetzal, the required check-out time is 12:00. Check-in may be available from 15:00. Any special requests should be made with the concierge.

  • How much is a room at Iberostar Quetzal?

    €305/night is a good average price right now, and some users have even reported deals that start from only €241/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.

  • How many operators does momondo search for hotels in Playa del Carmen?

  • When did momondo last update prices for hotels in Playa del Carmen?

    Prices for hotels in Playa del Carmen refresh daily.


Places of interest near Iberostar Quetzal

Attractions in Playa del Carmen, Mexico curated by momondo

Iberostar Quetzal location: Avenida Xaman Ha Lote Hotelero No. 2, 77710 Playa del Carmen, Quintana Roo

Top landmarks

Playacar Golf Club1.0 km
Aviario Xaman Ha2.0 km
Calle Quinta Avenida3.0 km
Playa principal de Playa del Carmen3.1 km
Parque Xplor3.6 km
Xcaret Park3.8 km

Restaurants and Cafés

Ventanas at Royal Hideaway Playacar0.7 km
Jungle GastroBar0.7 km
Palmaïa, The House of AïA1.0 km
Perchè No Restaurante Pizzeria1.3 km
El Jardin del Arte10.0 km
Tomahawk11.0 km
La Copa11.0 km
Tamarind - Banyan Tree Mayakoba11.2 km
Saffron11.2 km

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Riu Lupita

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Fairmont Mayakoba

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HM Playa del Carmen

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