About La Tortuga Hotel & Spa, Playa del Carmen
La Tortuga Hotel & Spa photos
Rooms
Hotel Amenities & Facilities
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Cable or satellite TV
- Airport shuttle
- Wi-Fi
- Parking
- Spa
- 24-hour front desk
Pool and spa
- Pool
- Spa
- Hot tub
Services and conveniences
- Room service
- Concierge service
- 24-hour front desk
Basics
- Free Internet
- Wi-Fi
- Air-conditioned
Parking and transportation
- Airport shuttle
- Parking
Accessibility and suitability
- No smoking
- Designated smoking area
Dining
- Restaurant
- Bar/Lounge
Media and entertainment
- Cable or satellite TV
Things to do
- Pool table
Health and safety
- Safe
Fitness
- Fitness centre
Reviews
Pros +
- Nice size room (junior suite). (in 2 reviews)
- "The hotel is an Oasis in the ""jungle"" of over-touristic Playa del Carmen" (in 5 reviews)
- Great location and very nice private room! (in 23 reviews)
Cons -
- Beautiful hotel boitique but needs maintenance. (in 10 reviews)
- The hot tub wasnt working. (in 4 reviews)
- The AC dripped in the room (in 16 reviews)
La Tortuga Hotel & Spa room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does La Tortuga Hotel & Spa compare to other 4-star hotels in Playa del Carmen?
There is a €276/night difference in the average price of 4-star hotels in Playa del Carmen (€311/night) and the average nightly rate at La Tortuga Hotel & Spa (€35/night).
How far is La Tortuga Hotel & Spa from Cozumel?
If there is no traffic, the 19.2 km drive between Cozumel and La Tortuga Hotel & Spa should only take about 35min. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.
What is the best way to get to La Tortuga Hotel & Spa from Cozumel?
If you’re looking for a simple travel option from Cozumel to La Tortuga Hotel & Spa, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at La Tortuga Hotel & Spa?
La Tortuga Hotel & Spa does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call La Tortuga Hotel & Spa at +52 984 873 1484. One of the easiest dining options for Playa del Carmen guests staying in La Tortuga Hotel & Spa is to order room service, which is available to all hotel guests.
Does La Tortuga Hotel & Spa have a pool?
Yes, La Tortuga Hotel & Spa has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
What is the phone number for La Tortuga Hotel & Spa?
If you have questions about La Tortuga Hotel & Spa or your reservation, please call the front desk directly at +52 984 873 1484.
Does La Tortuga Hotel & Spa have Wi-Fi available?
Yes, La Tortuga Hotel & Spa has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at La Tortuga Hotel & Spa?
Yes. If you are looking for a hotel with a fitness centre on-site, La Tortuga Hotel & Spa is a great place to stay.
What time is check-out for La Tortuga Hotel & Spa?
La Tortuga Hotel & Spa check-out time is 12:00. Late check-out may be available upon request at the reception desk.
How many operators does momondo search for hotels in Playa del Carmen?
As of May 2025, there are 8,693 operators available to choose from for hotels in Playa del Carmen.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen refresh daily.
Places of interest near La Tortuga Hotel & Spa
Attractions in Playa del Carmen, Mexico curated by momondo
La Tortuga Hotel & Spa location: Avenida 10, Esquina Calle 14, 77710 Playa del Carmen, Quintana Roo