Playacar Palace
5-star Hotel with Outdoor pool
Fraccionamiento Playacar Km 62.5 Bahia Del Espiritu, 77710 Playa del Carmen, Quintana Roo
+52 984 873 4960based on 85 reviews
per night
About Playacar Palace, Playa del Carmen
Playacar Palace photos
Rooms
Hotel Amenities & Facilities
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- 24-hour front desk
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Open-air bath
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Toilet
- Toilet paper
- Toothbrush
Dining
- Wine glasses
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
Things to do
- Gift shop
- Bicycle hire
- Board games/puzzles
- Scuba diving
- Diving
- Beauty salon
- Pool table
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Spa and wellness centre
- Massage
- Sauna
General
- Family rooms
- Storage available
- Sea view
- Slippers
- Solarium
- Telephone
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Kids' club
- Complimentary breakfast
- Playground
Accessibility and suitability
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Disabled access
- Lift
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Valet parking
Outdoor
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Reviews
Pros +
- "Very educated, polite and client oriented" (in 1 review)
- "The Staff was super friendly, and location was great,." (in 2 reviews)
- "Entertainment staff, food and service is a top notch" (in 3 reviews)
Cons -
- Sometimes we got wash cloths sometime not. (in 1 review)
- Only double beds not queen size beds. (in 1 review)
- Some days they were out of beach towels. (in 1 review)
Playacar Palace room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Playacar Palace from Cozumel?
There are 19.0 km between Cozumel and Playacar Palace. The drive to and from the airport should be about 35min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.
What is the best way to get to Playacar Palace from Cozumel?
If you’re looking for a simple travel option from Cozumel to Playacar Palace, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at Playacar Palace?
There is a restaurant at Playacar Palace that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 984 873 4960 for kitchen hours. One of the easiest dining options for Playa del Carmen guests staying in Playacar Palace is to order room service, which is available to all hotel guests.
Does Playacar Palace have a pool?
Yes. Many momondo users travelling to Playa del Carmen specifically look for hotels with a pool. Playacar Palace may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
What is the phone number for Playacar Palace?
You can reach the main line at +52 984 873 4960.
Does Playacar Palace have Wi-Fi available?
Yes, Playacar Palace has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Playacar Palace?
Playacar Palace does have a gym on site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness centre hours.
What time is check-out for Playacar Palace?
The required check-out time is 12:00. Please plan accordingly before your departure to avoid any penalties or fees.
How much is a room at Playacar Palace?
Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Playacar Palace, Playa del Carmen is €388, but you may find great deals as low as €303. You can find rates for your trip in the form above.
Is there laundry service in Playacar Palace?
Yes, there is. Reach out to Playacar Palace, Playa del Carmen for more details on all available laundry services. Need to straighten out your clothes? The accommodation features an ironing board and an iron.
How many operators does momondo search for hotels in Playa del Carmen?
As of April 2025, there are 9,029 operators available to choose from for hotels in Playa del Carmen.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen refresh daily.
Places of interest near Playacar Palace
Attractions in Playa del Carmen, Mexico curated by momondo
Playacar Palace location: Fraccionamiento Playacar Km 62.5 Bahia Del Espiritu, 77710 Playa del Carmen, Quintana Roo