Sheraton Surabaya Hotel & Towers
5-star Hotel with Outdoor pool
Jalan Embong Malang 25-31, Surabaya 60261
+62 315 468 000based on 809 reviews
per night
About Sheraton Surabaya Hotel & Towers, Surabaya
Sheraton Surabaya Hotel & Towers photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Hotel Amenities & Facilities
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
General
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Lockers
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
Accessibility and suitability
- Hypoallergenic pillow
- Non-feather pillow
- Pets not allowed
- Designated smoking area
- Non-smoking rooms available
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- Upper floors accessible by lift
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Kitchen
- Electric kettle
- Kitchenette
- Microwave
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Spa and wellness centre
- Massage
- Sauna
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Family friendly
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Baby safety gates
Outdoor
- Garden
- Terrace/Patio
- Grill
- Balcony
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Desk
Things to do
- Hot spring bath
- Water sport facilities (on site)
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Reviews
Pros +
- "Best place, Beside tunjungan plaza." (in 19 reviews)
- Very attentive and friendly staff members. (in 48 reviews)
- "Pool was great, can't imagine why no one was there swimming." (in 12 reviews)
Cons -
- Very old room. (in 19 reviews)
- Furniture is very old (in 7 reviews)
- "Old hotel, need a serious renovation" (in 17 reviews)
Sheraton Surabaya Hotel & Towers room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Sheraton Surabaya Hotel & Towers from Surabaya Juanda?
Sheraton Surabaya Hotel & Towers is 14.0 km away from Surabaya Juanda. You can typically expect your drive time from Sheraton Surabaya Hotel & Towers to Surabaya Juanda to be 26min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.
What is the best way to get to Sheraton Surabaya Hotel & Towers from Surabaya Juanda?
Another more common option is to just take a taxi or rideshare service from the airport to Sheraton Surabaya Hotel & Towers. The nearest airport to the hotel is Surabaya Juanda.
Are there food options at Sheraton Surabaya Hotel & Towers?
Sheraton Surabaya Hotel & Towers does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Sheraton Surabaya Hotel & Towers at +62 315 468 000. Guests staying at Sheraton Surabaya Hotel & Towers are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Sheraton Surabaya Hotel & Towers have a pool?
Sheraton Surabaya Hotel & Towers does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
What is the phone number for Sheraton Surabaya Hotel & Towers?
If you have questions about Sheraton Surabaya Hotel & Towers or your reservation, please call the front desk directly at +62 315 468 000.
Does Sheraton Surabaya Hotel & Towers have Wi-Fi available?
Yes, Sheraton Surabaya Hotel & Towers has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Sheraton Surabaya Hotel & Towers?
Yes. If you are looking for a hotel with a fitness centre on-site, Sheraton Surabaya Hotel & Towers is a great place to stay.
What time is check-out for Sheraton Surabaya Hotel & Towers?
The required check-out time is 12:00. Please plan accordingly before your departure to avoid any penalties or fees.
How much is a room at Sheraton Surabaya Hotel & Towers?
Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Sheraton Surabaya Hotel & Towers, Surabaya is €105, but you may find great deals as low as €87. You can find rates for your trip in the form above.
Is there laundry service in Sheraton Surabaya Hotel & Towers?
Yes, you can take care of all your laundry needs with the on-premise services at Sheraton Surabaya Hotel & Towers, Surabaya. You can leave your travel iron at home and use the irons provided at the accommodation.
How many operators does momondo search for hotels in Surabaya?
The number of operators available for hotels in Surabaya is 1,798 as of May 2025.
When did momondo last update prices for hotels in Surabaya?
Prices for hotels in Surabaya were last updated today.
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Sheraton Surabaya Hotel & Towers location: Jalan Embong Malang 25-31, Surabaya 60261