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Mercure Serpong Alam Sutera

4-star Hotel, Adults only

4 stars

Jl Alam Sutera Boulevard Kav23, Tangerang City 15325

+62 212 966 8668
8.3
Very Good

based on 828 reviews

€60
Rate

per night

Voted the Winner of Europe's Best Travel App 2023

About Mercure Serpong Alam Sutera, Tangerang City

Cleanliness
8.4
Comfort
7.9
Location
9.0
Services
7.7
Staff
8.9
Value for money
8.1
Located in the heart of Alam Sutera, Mercure Serpong Alam Sutera is situated between EMC Hospital and Living World Shopping Mall, at the center of the lifestyle, entertainment and gastronomical hub. Our 171 stylish rooms and modern facilities make our hotel ideal for both business and leisure travellers.

Mercure Serpong Alam Sutera photos


Rooms

Wed 7/5
Thu 8/5
Double room
1 double bed
bed type unknown
Superior room
1 queen bed
1 queen bed
bed type unknown
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Hotel Amenities & Facilities

  • Adults only
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key access
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins

Accessibility and suitability

  • Entire unit wheelchair accessible
  • No smoking
  • Designated smoking area
  • Disabled access
  • Roll-in shower
  • Adults only
  • Lift
  • Accessible by lift
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by lift

Dining

  • Electric kettle
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine

General

  • Garden view
  • Interconnected room(s) available
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Toilet
  • Toilet paper
  • Toothbrush

Pool and spa

  • Outdoor pool
  • Pool with a view
  • Spa and wellness centre
  • Rooftop pool
  • Massage

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Drying rack for clothing

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Bedroom

  • Feather pillow
  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Outdoor

  • Garden
  • Terrace/Patio
  • Grill

Family friendly

  • Cribs available
  • Child pool
  • Kids meals

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Bicycle hire
  • Cycling

Health and safety

  • Daily housekeeping

Fitness

  • Fitness centre

Reviews

8.3
Very GoodBased on 828 verified guest reviews

Pros +
  • The reservation team is bit annoying. (in 4 reviews)
  • Near with mall n food center. (in 20 reviews)
  • The bed was so comfortable. (in 14 reviews)
Cons -
  • Staff looked clueless Overall experience was terrible and disappointing as first time guests. (in 3 reviews)
  • Maybe it was just the wrong time to check in. (in 1 review)
  • "Clean room, sound isolated windows." (in 22 reviews)


Mercure Serpong Alam Sutera room booking info

Check in/Check out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How far is Mercure Serpong Alam Sutera from Jakarta Soekarno-Hatta Intl?

    If there is no traffic, the 13.2 km drive between Jakarta Soekarno-Hatta Intl and Mercure Serpong Alam Sutera should only take about 24min. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.

  • What is the best way to get to Mercure Serpong Alam Sutera from Jakarta Soekarno-Hatta Intl?

    A very popular option for travellers staying at Mercure Serpong Alam Sutera would be to take a taxi or ridesharing service from Jakarta Soekarno-Hatta Intl directly to the hotel.

  • Are there food options at Mercure Serpong Alam Sutera?

    There is a restaurant at Mercure Serpong Alam Sutera that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +62 212 966 8668 for kitchen hours. If you are staying at Mercure Serpong Alam Sutera, you are more than welcome to order food through the hotel’s room service menu.

  • Does Mercure Serpong Alam Sutera have a pool?

    Yes. Many momondo users travelling to Tangerang City specifically look for hotels with a pool. Mercure Serpong Alam Sutera may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.

  • What is the phone number for Mercure Serpong Alam Sutera?

    For questions regarding the hotel or your stay at Mercure Serpong Alam Sutera, call +62 212 966 8668.

  • Does Mercure Serpong Alam Sutera have Wi-Fi available?

    Yes, Mercure Serpong Alam Sutera has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Mercure Serpong Alam Sutera?

    Yes. If you are looking for a hotel with a fitness centre on-site, Mercure Serpong Alam Sutera is a great place to stay.

  • What time is check-out for Mercure Serpong Alam Sutera?

    12:00 is the check-out time at Mercure Serpong Alam Sutera. Late check-out may be available at the hotel's discretion.

  • How much is a room at Mercure Serpong Alam Sutera?

    Prices may fluctuate based on room type, dates, and availability. You can find great room deals for Mercure Serpong Alam Sutera at the moment between €53 and €62 a night. Enter preferred dates in the form above to see the best-matched deals for you.

  • Is there laundry service in Mercure Serpong Alam Sutera?

    Yes, laundry services are accessible for guests staying at Mercure Serpong Alam Sutera, Tangerang City.

  • How many operators does momondo search for hotels in Tangerang City?

  • When did momondo last update prices for hotels in Tangerang City?

    Prices for hotels in Tangerang City are refreshed on a daily basis.


Places of interest near Mercure Serpong Alam Sutera

Attractions in Tangerang City, Indonesia curated by momondo

Mercure Serpong Alam Sutera location: Jl Alam Sutera Boulevard Kav23, Tangerang City 15325

Top landmarks

Gading Raya Golf Course1.8 km
Cengkareng Golf Club13.9 km
Summarecon Mall Serpong2.6 km

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