Car Hire in Dutch Antilles

Good and quick service, comfy and reliable car

We arrived later than expected because of the airlines, but the customer service people stayed and we had our car ready.

Our car was filthy, had a lot of blood stains all over, we felt so uncomfortable driving the car, if there are blood stains that means the car didn’t get cleaned. Our tires was bald and we didn’t feel safe driving. Seems like their cars are not maintained. It’s not safe to drive a car with tires that are very thin. Very disappointed with our rental, to think we’re in a different country and we want to make sure we feel safe.

The car had 110,000 km on it. The check engine light and a beeping sound greeted my as we left the pickup area and all the way to the hotel.

The car was very old. Has no rear camera nor power door locks. Had to sign my life away for any damage whatsoever. I have used Sixt in the USA, but never in Aruba. I will not use them ever again in Aruba. It was very difficult not having a backup camera or power door locks. Every time I had to open the doors, I had to go to the drivers side. No exterior door lock on the passenger size. May not sound like such a big deal until you have packages or trying to open the car from the passenger side. Disappointed!

Larger cars avaible

We liked the pick up at the Marriott, but we had to wait an hour for the car.

Facilities and service onsite were great. Pickup process at airport was a little confusing at first, but impact was minimal. Everything was done quickly and as expected.

Pick-up, checking out the car and drop off we’re all amazing. Great customer service experience!

Vehicle from booking (Toyota Rav 4) was completely different from one picked up (Hyundai Creta). Very stained seats, missing cover for electric parking button, and even a hole in a seat (from a cigarette?). It was a 2022 model with no backup camera.

Thrifty did not actually have any car’s available. The website incorrectly allowed a reservation to occur. There was no problem with the local staff, they were very kind.

We went to the rental company and they did not have a car to rent. They said kayak secured the reservation without checking to see if they had a car. The biggest problem is that I prepaid you for insurance that I am having problems getting refunded. Bad experience!

The car was very good on fuel & ac worked very well. This car was good for (5) adults only, we found it just adequate for our use of travelling around the island using (3) in the back seat, the rear can only be used for a child. We had to wait for our car on arrival due to late drop off - the staff handled it very well, offering us a replacement (to small) or waiting! Once car arrived the staff very quickly took it and cleaned & had it back for inspection very quickly. Overall a very good experience Thank you

Très bonne equipe devoue chez Entreprise a Curacao, tout était clair. Le site internet de Kayak ordinaire parce que on m'a affiche des prix en dollars canadiens alors qu'ils sont en dollars americains ce qui fait une grande différence de prix d'environ 120$ Le prix afficher devrait être dans la devise demandee lors de la recherche internet. J'attend donc un remboursement de la part de Kayak.

Two minute walk from airport exit , happy, smiling, competent staff. Car as requested. No pushy insurance scams.

Everything was great especially the customer service reps

The price was good. The quality of the battery was poor (first car I got offered), the brakes were dangerous (car I received after turning the first car in the first day), the performance was mediocre (the third car I got after turning the second car in the second day). But, considering the price and the customer service Ingot I am most content.

I always use Alamo at the airport in Aruba. They have very competitive rates, the staff are very friendly and helpful, and both the pick-up and drop-off process is quick and painless.

I hated that there was a $750 deposit!!! Where they do that ????

I had an excellent experience renting from Europcar. A representative picked me up from the airport and took me directly to my rental car. They were fast and friendly. They examined the car thoroughly helping me to find dents and nicks, and marked them for me on the agreement. There were no hidden fees. The car was a Jetta hatchback, automatic. In Curasoa, they drive on the right side of the road. there are a few street signs. So a pro tip is to download the off-line version of Google Maps for the island while you are on Wi-Fi. You can do this right at the rental company. getting a rental car instead of using tours saved us money and allowed us to go wherever we want it on the island. The best beaches are in the northwest about 35 km from Williamstead. We very much enjoyed using the car to beach hop. Drop off was also quick and easy. They took me back to the airport efficiently and did a great job. The only drawback was it was a little tough to find a car company initially. As you walk out of the airport they are a good distance down on the right, past the tour busses. The Europcar representative will be in a Europcar green shirt.

Idk why I was charged an additional cost. When I arrived the man at the desk mentioned that I was unable to return the car at 4am as I reserved it for. So I decided to return it at 1pm and was charged another $75. Poor experience for renting. Will never recommend kayak for rentals nor consider it in the future.

Friendly staff