Europcar car hire in Santa Maria Huatulco Airport
Find and compare great deals on Europcar car hire in Santa Maria Huatulco Airport
Santa Maria Huatulco, Mexico - Huatulco (HUX)
11 Dec — 18 Dec
Same drop-off
Santa Maria Huatulco, Mexico - Huatulco (HUX)
Mon 11/12
Noon
Mon 18/12
Noon
Driver's age:
Europcar reviews
2.7
Based on 10 verified guest reviews
3.3Pick-up/Drop-off
3.7Cleanliness
2.9Comfort
2.1Value for money
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I provided the letter regarding the CDW from my TD bank credit card up to 65000 Canadian dollars and Europcar would not accept it. Their contract states when provided CDW insurance is not necessary. They handed back my passport and consequently I rented from the competition using the letter. I have yet to receive my 615 dollar refund from Qeeq and Europcar. I am a well seasoned traveller. I do not recommend Qeeq as a middle provider given it coming on three weeks now and still no refund as they challenge Europcar’s policy.
BEWARE…. Avoid at all costs! My wife is 5 months pregnant with our first child, so we decided to take one last trip before the baby is born. We arrived in Huatulco Saturday afternoon and went to pick up our car which we had rented from Europcar through Kayak.com. We have used Kayak.com in many countries around the world and never had any issues. We also purchased their third-party car insurance to go along with the insurance we already have with our credit card just to be safe. When we arrived at the Europcar rental booth, the associate there told us the third-party insurance we purchased was not valid in Mexico, and that we would need to purchase “minimum” insurance from Europcar at a rate of $80 USD/Day for two weeks, which would end up being more than twice the price of the rental car itself when converted to CAD. I pointed out that the Europcar website mentioned $15/day for minimum insurance, $25/day for full insurance, but he told me these rates did not apply to us because we did not book directly with Europcar, but instead used a third party (Kayak). He then mentioned the only way around this was to get a confirmation letter from our credit card provider that stated they would cover any additional third-party liability. As we started to contact our bank to produce the letter he requested, he began to speak to the other agents representing the other various rental car agencies to ensure that they would not provide us with a better deal so we didn’t cancel our car with Europcar. Because it was Saturday, he thought we would not be able to produce such a letter, but after 30 minutes, the bank sent us a standard form that they use around the world, including Mexico, stating that they would indeed cover us for the rental. To his surprise, we presented this letter, but he said he would have to “check with head office” to see if it was valid – he came back five minutes later to confirm it was not. We were then told to contact Europcar Mexico to see if they would accept the letter from our Credit Card company. We waited on hold for over an hour only to be disconnected…. twice. It was now 6pm and the airport was going to close in an hour. It was getting dark outside and my wife needed to get off her feet after a long day of travel. So, I pleaded with him to allow us to pay $25 a day for basic insurance (the cost of full insurance) to which he replied he would have to ask his manager. He came back and said he would agree, but only if he was able to apply a 30% tax on top. I had no other options at this point, and I needed to get my wife out of this place, so we paid for the insurance - which was more than the rental car and the insurance we already had combined…..great way to start the trip! This place is predatory at best, and illegal at worst. I hope this helps other travelers in the future.
To arrive at the airport, preparing to take a car, and using the Collision Damage Waiver protection inherent to my credit card, only to be refused the car unless I purchase their in-house insurance, was a huge irritant. Their price on the insurance per day was greater than the price of the rental car per day. We went next door to a competitor and got a car right away for slightly more than the Europcar, all inclusive. We have subsequently extend our rental period from one week to seven weeks. Also, Kayak directed the prepayment to Queeq. Queeq has our money, and Europcar does not. The only company that can refund our money is Queeq, and they seem to be very reluctant to do so.
If you have your own insurance and want to deny their coverage they will not let you unless you have a letter from your bank and proof that the bank (not CC company) is on their list of certified companies. So, to the price you will be quoted by kayak you can add at least over $50 per day to pay for their obligatory basic coverage insurance. They also try to scam you by inventing the slightest dings and nicks on the windshield and tire wear hoping that you didn’t document any damage before the rental.
Europcar won't accept any external insurance so you won't be able to use the CDW offered by some major credit cars. Be aware that the insurance offered by them is more expensive that the rental itself
Europcar car hire deals near Santa Maria Huatulco Airport
Below you will find information for every Europcar car hire location in Santa Maria Huatulco Airport, including address, phone number, and reviews
View Europcar Locations near Santa Maria Huatulco Airport
FAQs about hiring a car from Europcar at Santa Maria Huatulco Airport
What is the most popular car hire type from Europcar at Santa Maria Huatulco airport?
The most popular type of cars to hire from Europcar at Santa Maria Huatulco airport are Intermediate cars. This type of car costs €19 per day on average. 31% of users prefer to hire Intermediate cars from Europcar at Santa Maria Huatulco airport due to price, availability, and their planned activities.
Where can I find Europcar car hire at Santa Maria Huatulco airport?
If you're flying into Santa Maria Huatulco airport, the closest Europcar car hire location to you is Carretera Costera Pinotepa, and they can be reached on +52 958 100 4097.
Does Europcar offer shuttle or airport pick-up services from Santa Maria Huatulco airport (HUX)?
Yes, Europcar has pick-up services available from Santa Maria Huatulco airport (HUX).