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The Ritz-Carlton Hong Kong

5-star Hotel with Indoor pool

5 stars

Intl. Commerce Centre, 1 Austin Rd West, Hong Kong

+852 2263 2263
9.4
Wonderful

based on 1,311 reviews

Voted the Winner of Europe's Best Travel App 2023

About The Ritz-Carlton Hong Kong, Hong Kong

Cleanliness
9.6
Comfort
9.7
Location
9.4
Services
9.5
Staff
9.6
Value for money
8.7
The Ritz-Carlton Hong Kong offers award-winning accommodation and is a short stroll from Kowloon Station. It provides 5-star accommodation and views of the city. Guests can enjoy a range of relaxing treatments and beauty therapy at the in-house spa and wellness centre, ESPA. Guests can enjoy the recreational facilities on offer, such as a Jacuzzi, an indoor pool and a sauna. It also provides a rooftop terrace, 24-hour room service and a shop where essentials can be purchased. All the elegant rooms at the hotel provide a coffee maker, plus all the necessities for a comfortable stay. All have their very own sitting area and a range of entertainment options, such as a flat-screen TV, movies-on-demand and an iPod docking station. As standard, all rooms are air conditioned and have a private bathroom. During their stay at The Ritz-Carlton Hong Kong, guests can dine at Tosca Italian Restaurant and relax with a drink at OZONE. Eateries at the hotel include Café 103 and Tin Lung Heen. The Ritz-Carlton Hong Kong has easy access to The Harbourside. International Commerce Centre, Sorrento and Harbour City are a brief stroll away.

The Ritz-Carlton Hong Kong photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


Rooms

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Thu 19/9
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Hotel Amenities & Facilities

  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

General

  • Executive lounge access
  • Family rooms
  • Landmark view
  • Mountain view
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • Tile/marble floor
  • City view

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Pets not allowed
  • Designated smoking area
  • Disabled access
  • Roll-in shower
  • Lift
  • Shower chair
  • Accessible by lift
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by lift

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Pool and spa

  • Heated pool
  • Infinity pool
  • Spa
  • Hot tub
  • Indoor pool
  • Pool towels
  • Pool with a view
  • Spa and wellness centre
  • Rooftop pool
  • Massage
  • Sauna

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Kitchen

  • Electric kettle
  • Kitchen
  • Microwave
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine
  • Dining area

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • TV
  • DVD player

Things to do

  • Gift shop
  • Bicycle hire
  • Board games/puzzles
  • Evening entertainment
  • Cooking classes
  • Night club

Parking and transportation

  • Parking
  • Private parking
  • EV charging station
  • Airport shuttle
  • Valet parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Outdoor

  • Terrace/Patio

Fitness

  • Fitness centre

Reviews

9.4
WonderfulBased on 1,311 verified guest reviews

Pros +
  • Greatest indoor pool I’ve ever been in. (in 24 reviews)
  • Highly recommend the club level experience. (in 10 reviews)
  • Amazingly quiet escape high in the clouds above buzzing Hong Kong. (in 15 reviews)
Cons -
  • Check in and check out took a long time (in 2 reviews)
  • Employee atitude poor at breakfast buffet. (in 2 reviews)


The Ritz-Carlton Hong Kong room booking info

Check in/Check out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How far is The Ritz-Carlton Hong Kong from Hong Kong Intl?

    If you're looking to go directly from Hong Kong Intl to The Ritz-Carlton Hong Kong, expect a 46min drive as they are around 24.8 km apart.

  • What is the best way to get to The Ritz-Carlton Hong Kong from Hong Kong Intl?

    If you’re looking for a simple travel option from Hong Kong Intl to The Ritz-Carlton Hong Kong, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Are there food options at The Ritz-Carlton Hong Kong?

    There is a restaurant at The Ritz-Carlton Hong Kong that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +852 2263 2263 for kitchen hours. Guests staying at The Ritz-Carlton Hong Kong are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Does The Ritz-Carlton Hong Kong have a pool?

    Yes, The Ritz-Carlton Hong Kong has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • How close is The Ritz-Carlton Hong Kong to Hong Kong city centre?

    The city centre nearest to The Ritz-Carlton Hong Kong is Hong Kong, which is 2.8 km away from the hotel’s front door. There, you can find Hong Kong Disneyland, which is a popular sight in the area.

  • What is the phone number for The Ritz-Carlton Hong Kong?

    For assistance from an employee at The Ritz-Carlton Hong Kong please call +852 2263 2263.

  • Does The Ritz-Carlton Hong Kong have Wi-Fi available?

    Yes, The Ritz-Carlton Hong Kong has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at The Ritz-Carlton Hong Kong?

    There is a hotel gym accessible to guests staying at The Ritz-Carlton Hong Kong. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.

  • What time is check-out for The Ritz-Carlton Hong Kong?

    You can plan to arrive after 15:00 for checking in. Check-out time is 12:00. We advise notifying the front desk of any requests as early as possible.

  • How much is a room at The Ritz-Carlton Hong Kong?

    The average price for a night at The Ritz-Carlton Hong Kong found recently is €540 and can go as low as €393/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.

  • Is there laundry service in The Ritz-Carlton Hong Kong?

    Laundry services are available at The Ritz-Carlton Hong Kong. Contact the property reception for additional information. You can leave your travel iron at home and use the irons provided at the accommodation.

  • How many operators does momondo search for hotels in Hong Kong?

  • When did momondo last update prices for hotels in Hong Kong?

    Prices for hotels in Hong Kong were last updated today.


Places of interest near The Ritz-Carlton Hong Kong

Attractions in Hong Kong, Hong Kong curated by momondo

The Ritz-Carlton Hong Kong location: Intl. Commerce Centre, 1 Austin Rd West, Hong Kong

Top landmarks

Jade Market1.1 km
Nathan Road1.4 km
Tsim Sha Tsui Clock Tower1.5 km
Avenue of Stars1.8 km
Ladies' Market2.0 km
Man Mo Temple2.4 km
Soho2.5 km

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