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Kigali Serena Hotel

5-star Hotel with Outdoor pool

5 stars

7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda, Kigali 250

+250 252 597 100
8.7
Very Good

415 verified ratings

€79
Rate

rate per night

Room Type
Provider
Nightly total
Deluxe room
€79
Standard Room
€109
Double room
€167
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26 more Kigali Serena Hotel deals
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About Kigali Serena Hotel, Kigali

Cleanliness
9.2
Comfort
9.2
Location
9.1
Services
9.0
Staff
9.0
Value for money
8.4
Kigali Serena Hotel is situated in Kigali and is close to the area's popular attractions. It offers free Wi-Fi, a Jacuzzi and an outdoor pool. This 3.5-star hotel provides a sauna, a ballroom and an express check-in and check-out feature. It also offers babysitting services, a currency exchange and a reception that operates 24 hours a day. There are 148 stylish rooms at Serena Hotel Kigali, each offering all the essentials to ensure a comfortable stay. Each comes with free tea and coffee making facilities as well as a private bathroom. Breakfast, lunch and dinner are served daily in Kigali Serena Hotel's sophisticated restaurant. Drinks are served at bar. For those who enjoy exploring local restaurants and cafés, there is a great selection right on the doorstep. Kigali International Airport is within a 20-minute drive away, and an airport transfer service is available on request.

Kigali Serena Hotel photos

Rooms

Mon 22/12
Tue 23/12
Deluxe room
bed type unknown
€79
nightly with fees
bed type unknown
€94
nightly with fees
bed type unknown
€119
nightly with fees
Standard Room
bed type unknown
€109
nightly with fees
bed type unknown
€130
nightly with fees
bed type unknown
€139
nightly with fees
Superior room
bed type unknown
€170
nightly with fees
bed type unknown
€217
nightly with fees
Executive room
bed type unknown
€452
nightly with fees
Double room
1 twin bed
€167
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Hotel Amenities & Facilities

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking

Dining

  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine

Services and conveniences

  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Adapter
  • Dustbins

General

  • Hardwood or parquet floors
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Soundproof rooms
  • Telephone
  • Carpeted
  • City view

Accessibility and suitability

  • No smoking
  • Lower bathroom sink
  • Designated smoking area
  • Disabled access
  • Lift
  • Accessible parking
  • Allergy-free room
  • Toilet with grab rails

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Steam room
  • Private pool
  • Massage
  • Sauna

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Tumble dryer
  • Drying rack for clothing

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Outdoor

  • Garden
  • Terrace/Patio
  • Grill
  • Balcony

Things to do

  • Gift shop
  • Golf
  • Evening entertainment
  • Beauty salon

Fitness

  • Aerobics
  • Fitness classes
  • Fitness centre
  • Gym

Bedroom

  • Cleaning products
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Reviews

8.7
Very Good415 verified ratings
Pros +
  • "Kigali Serena Staff was very courteous, soft speaking and Pro Active." (in 3 reviews)
  • The food is delicious. (in 6 reviews)
  • room service and housekeeping very responsive (in 14 reviews)
Cons -
  • "The bed was a bit lumpy, possibly because 2 twin beds had been joined." (in 1 review)
  • The restaurant is in dire need of help. (in 1 review)
  • "Taxi out too expensive, ar least double what was actually paid" (in 1 review)

Kigali Serena Hotel room booking info

Value for money

8.4

Location rating

9.1

Distance to city centre

3.3 km

Nearest airport

Kigali Intl

Distance to airport

8.1 km

Check in/Check out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Frequently asked questions

  • How far is Kigali Serena Hotel from Kigali Intl?

    If you're looking to go directly from Kigali Intl to Kigali Serena Hotel, expect a 15 mins drive as they are around 8.1 km apart.

  • What is the best way to get to Kigali Serena Hotel from Kigali Intl?

    Another more common option is to just take a taxi or rideshare service from the airport to Kigali Serena Hotel. The nearest airport to the hotel is Kigali Intl.

  • Are there food options at Kigali Serena Hotel?

    Kigali Serena Hotel does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Kigali Serena Hotel at +250 252 597 100. If you are staying at Kigali Serena Hotel, you are more than welcome to order food through the hotel’s room service menu.

  • Does Kigali Serena Hotel have a pool?

    Yes. Many momondo users travelling to Kigali specifically look for hotels with a pool. Kigali Serena Hotel may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.

  • What is the phone number for Kigali Serena Hotel?

    You can reach the main line at +250 252 597 100.

  • Does Kigali Serena Hotel have Wi-Fi available?

    Yes, Kigali Serena Hotel has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Kigali Serena Hotel?

    There is a hotel gym accessible to guests staying at Kigali Serena Hotel. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.

  • What time is check-out for Kigali Serena Hotel?

    You can plan to arrive after 14:00 for checking in. Check-out time is 12:00. We advise notifying the front desk of any requests as early as possible.

  • How much is a room at Kigali Serena Hotel?

    Prices may fluctuate based on room type, dates, and availability. You can find great room deals for Kigali Serena Hotel at the moment between €123 and €163 a night. Enter preferred dates in the form above to see the best-matched deals for you.

  • Is there laundry service in Kigali Serena Hotel?

    The accommodation features laundry services for all guests. An iron and an ironing board will also be provided. You can ask for them at the front desk if they are not available in the room.

  • How many operators does momondo search for hotels in Kigali?

    As of December 2025, there are 1,345 operators available to choose from for hotels in Kigali.

  • When did momondo last update prices for hotels in Kigali?

    Prices for hotels in Kigali refresh daily.

Places of interest near Kigali Serena Hotel

Attractions in Kigali, Rwanda curated by momondo

Kigali Serena Hotel location: 7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda, Kigali 250

Top landmarks

Kigali Genocide Memorial Centre2.8 km
Old Parliament4.1 km
Stade Amahoro5.7 km
Akagera National Park67.3 km

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