II Castillas Madrid is set in Sol, a short walk from Puerta del Sol and Gran Via. It is located a short stroll from Plaza de Oriente and Plaza Mayor. A wide range of personalised services are available for guests of II Castillas Madrid, such as a concierge and a ticket service. Staff are available 24 hours a day and can book tours and tickets. Also available to guests are laundry facilities, a coffee bar and luggage storage. The rooms at the hotel were refurbished in 2003 and feature internet access, a mini bar and a private bathroom. All provide heating, a bathtub and ironing facilities. II Castillas Madrid's on-site restaurant is a convenient option for guests wishing to dine in. Alternatively, there is a wide range of international restaurants nearby. The hotel is located in the City's popular shopping area. It is just five minutes from Sol Metro Station.