Serena Beach Resort and Spa
5-star Hotel with Private beach
Malindi Road 1, Shanzu Beach, Mombasa 00100
+254 732 125 000based on 266 reviews
per night
About Serena Beach Resort and Spa, Mombasa
Serena Beach Resort and Spa photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Snorkelling
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Things to do
- Gift shop
- Eco tourism
- Fishing
- Board games/puzzles
- Game room
- Golf
- Darts
- Scuba diving
- Diving
- Snorkelling
- Evening entertainment
- Cooking classes
- Beauty salon
- Karaoke
- Bowling
- Table tennis
- Pool table
- Water sport facilities (on site)
- Windsurfing
Services and conveniences
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
General
- Family rooms
- Garden view
- Inner courtyard view
- Interconnected room(s) available
- Lockers
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
- Baby safety gates
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Spa and wellness centre
- Massage
- Sauna
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Grill
- Balcony
Accessibility and suitability
- Designated smoking area
- Non-smoking rooms available
- Disabled access
- Lift
- Upper floors accessible by stairs
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Bedroom
- Socket near the bed
- Sofa bed
- Cleaning products
- Wardrobe or closet
Fitness
- Aerobics
- Fitness centre
- Tennis
- Squash
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
Reviews
Pros +
- "The service great, perfect!" (in 11 reviews)
- The rooms were clean and neat! (in 2 reviews)
- Food and spa were amazing. (in 15 reviews)
Cons -
- Service at breakfast and dinner very patchy and sometimes a long wait was involved. (in 1 review)
- The spa customer service is very bad. (in 1 review)
- The rooms are old needs upgrade big time! (in 2 reviews)
Serena Beach Resort and Spa room booking info
Check in/Check out
Check in anytime after 14:00, check out anytime before 11:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does Serena Beach Resort and Spa compare to other 5-star hotels in Mombasa?
5-star hotels in Mombasa typically cost €214/night, but Serena Beach Resort and Spa is typically available for €153/night, and is rated equally to its competitors.
How far is Serena Beach Resort and Spa from Mombasa Moi Intl?
Serena Beach Resort and Spa is 18.7 km away from Mombasa Moi Intl. You can typically expect your drive time from Serena Beach Resort and Spa to Mombasa Moi Intl to be 34min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.
What is the best way to get to Serena Beach Resort and Spa from Mombasa Moi Intl?
A very popular option for travellers staying at Serena Beach Resort and Spa would be to take a taxi or ridesharing service from Mombasa Moi Intl directly to the hotel.
Are there food options at Serena Beach Resort and Spa?
There is a restaurant at Serena Beach Resort and Spa that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +254 732 125 000 for kitchen hours. If you are staying at Serena Beach Resort and Spa, you are more than welcome to order food through the hotel’s room service menu.
Does Serena Beach Resort and Spa have a pool?
Yes, Serena Beach Resort and Spa has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
What is the phone number for Serena Beach Resort and Spa?
You can reach the main line at +254 732 125 000.
Does Serena Beach Resort and Spa have Wi-Fi available?
Yes, Serena Beach Resort and Spa has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Serena Beach Resort and Spa?
Serena Beach Resort and Spa does have a gym on site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness centre hours.
What time is check-out for Serena Beach Resort and Spa?
11:00 is the check-out time at Serena Beach Resort and Spa. Late check-out may be available at the hotel's discretion.
How much is a room at Serena Beach Resort and Spa?
Guests can currently expect to pay €217 on average for a night at Serena Beach Resort and Spa, Mombasa. Enter your desired travel dates in the form above to find deals starting at €152 per night.
Is there laundry service in Serena Beach Resort and Spa?
Laundry services are available at Serena Beach Resort and Spa. Contact the property reception for additional information. You can leave your travel iron at home and use the irons provided at the accommodation.
How many operators does momondo search for hotels in Mombasa?
There are 2,708 operators available for hotels in Mombasa as of April 2025.
When did momondo last update prices for hotels in Mombasa?
Prices for hotels in Mombasa refresh daily.
Places of interest near Serena Beach Resort and Spa
Attractions in Mombasa, Kenya curated by momondo
Serena Beach Resort and Spa location: Malindi Road 1, Shanzu Beach, Mombasa 00100