Hotel Cielo
3-star Hotel with Private beach
Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo
+52 984 873 1227based on 171 reviews
per night
About Hotel Cielo, Playa del Carmen
Hotel Cielo photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Restaurant
- Room service
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Air-conditioned
- Free Internet
- Conditioner
Services and conveniences
- Wedding services
- Car hire
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- 24-hour front desk
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Private beach
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Things to do
- Eco tourism
- Beach access
- Bicycle hire
Parking and transportation
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Accessibility and suitability
- No smoking
- Private entrance
Dining
- Restaurant
- Food can be delivered to guest accommodation
General
- Family rooms
- City view
Health and safety
- Daily housekeeping
- Safe
Laundry
- Laundry service
Bedroom
- Extra-long beds (> 2 metres)
Workspace
- Desk
Reviews
Pros +
- The best staff and owners. (in 14 reviews)
- It is close to the beach and ferry which was excellent. (in 2 reviews)
- "Highly recommended , kudos to Hotel Cielo" (in 4 reviews)
Cons -
- The mall is approximately one mile north. (in 1 review)
- The service at their restaurant was extremely slow (in 2 reviews)
- Quaint and quirky decor and a restaurant next door and several (in 1 review)
Hotel Cielo room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Hotel Cielo from Cozumel?
The drive from Cozumel to Hotel Cielo will take you about 35min depending on traffic, with a distance of 19.0 km. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.
What is the best way to get to Hotel Cielo from Cozumel?
If you’re looking for a simple travel option from Cozumel to Hotel Cielo, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at Hotel Cielo?
There is a restaurant at Hotel Cielo that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 984 873 1227 for kitchen hours. If you are staying at Hotel Cielo, you are more than welcome to order food through the hotel’s room service menu.
Does Hotel Cielo have a pool?
Unfortunately, our data does not specify if there is a pool at Hotel Cielo. We would recommend calling the hotel’s front desk to confirm. The phone number for Hotel Cielo is +52 984 873 1227.
What is the phone number for Hotel Cielo?
If you have questions or concerns about your stay at Hotel Cielo, call +52 984 873 1227 to speak with a front desk representative.
Does Hotel Cielo have Wi-Fi available?
Yes, Hotel Cielo has Wi-Fi available to hotel guests.
What time is check-out for Hotel Cielo?
For Hotel Cielo, the required check-out time is 12:00. Check-in may be available from 15:00. Any special requests should be made with the concierge.
How much is a room at Hotel Cielo?
€68/night is a good average price right now, and some users have even reported deals that start from only €49/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.
Is there laundry service in Hotel Cielo?
The accommodation features laundry services for all guests.
How many operators does momondo search for hotels in Playa del Carmen?
As of April 2025, there are 9,029 operators available to choose from for hotels in Playa del Carmen.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen refresh daily.
Places of interest near Hotel Cielo
Attractions in Playa del Carmen, Mexico curated by momondo
Hotel Cielo location: Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo