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Hotel Cielo

3-star Hotel with Private beach

3 stars

Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo

+52 984 873 1227
8.0
Very Good

based on 56 reviews

Fri 24/5
Sat 25/5
Voted the Winner of Europe's Best Travel App 2023

About Hotel Cielo, Playa del Carmen

Cleanliness
8.4
Comfort
8.1
Location
9.0
Services
7.6
Staff
8.8
Value for money
7.8
Featuring a rooftop terrace and a private beach, Hotel Cielo is a luxurious place to stay in Playa del Carmen. It is set amongst a variety of popular eateries and is minutes on foot from Terminal Foranea de Autobuses Station. A wide range of personalised services are available for guests of Hotel Cielo, like babysitting/child services, a car rental desk and a concierge. Staff are available 24/7 and can assist with booking tours and tickets. The hotel features bright rooms equipped with a hair dryer. The hotel houses both restaurant and bar where guests can unwind at the end of the day. Situated in Centro, Hotel Cielo is close to popular nightlife spots. Xcaret Archaeological Site and Xcaret Eco Theme Park are only 20 minutes away by car.

Hotel Cielo photos


Rooms

Sun 19/5
Thu 23/5
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We search major booking sites and individual hotels so you can compare the best deals on Hotel Cielo rooms.

Standard rooms - Lake view
1 double bed

1 double bed

Super.com

€115/night

€115 totalSuper.com
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Superior rooms - Park view
Booking.com

€149/night

€149 totalBooking.com
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Double rooms - Park view
Expedia

€66/night

€66 totalExpedia
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Other Rooms - Garden view
Booking.com

€118/night

€118 totalBooking.com
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Hotel Amenities & Facilities

  • Private beach
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities
  • Laundry service
  • Hairdryer

Services and conveniences

  • Wedding services
  • Car hire
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Fan
  • Fire extinguisher
  • Air-conditioned
  • Free toiletries
  • Smoke alarms
  • Free Internet

Outdoor

  • Terrace/Patio
  • Beach towels
  • Private beach

Things to do

  • Eco tourism
  • Beach access
  • Bicycle hire

Parking and transportation

  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Dining

  • Restaurant
  • Food can be delivered to guest accommodation

Health and safety

  • Daily housekeeping
  • Safe

Media and entertainment

  • Cable or satellite TV

Accessibility and suitability

  • No smoking

Bathroom

  • Hairdryer

Laundry

  • Laundry service

Workspace

  • Desk

General

  • Family rooms

Reviews

8.0
Very GoodBased on 56 verified guest reviews
8.5Solo
7.6Families
9.0Friends
7.9Couples


Hotel Cielo room booking info

Check in/Check out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How does Hotel Cielo compare to other 3-star hotels in Playa del Carmen?

    On average, Hotel Cielo is less than the Playa del Carmen average rate for 3-star hotels. The nightly rate at Hotel Cielo is typically €51, whereas the nightly rate in Playa del Carmen is €103 more.

  • How far is Hotel Cielo from Cozumel?

    The drive from Cozumel to Hotel Cielo will take you about 35min depending on traffic, with a distance of 19.0 km. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.

  • What is the best way to get to Hotel Cielo from Cozumel?

    If you’re looking for a simple travel option from Cozumel to Hotel Cielo, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Are there food options at Hotel Cielo?

    There is a restaurant at Hotel Cielo that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 984 873 1227 for kitchen hours. If you are staying at Hotel Cielo, you are more than welcome to order food through the hotel’s room service menu.

  • Does Hotel Cielo have a pool?

    Unfortunately, our data does not specify if there is a pool at Hotel Cielo. We would recommend calling the hotel’s front desk to confirm. The phone number for Hotel Cielo is +52 984 873 1227.

  • How close is Hotel Cielo to Playa del Carmen city centre?

    Getting to Playa del Carmen city centre should be easy enough, as it is just 0.5 km away from Hotel Cielo. In Playa del Carmen city centre you will find Xcaret Park, along with many other popular sights and things to do.

  • What is the phone number for Hotel Cielo?

    If you have questions or concerns about your stay at Hotel Cielo, call +52 984 873 1227 to speak with a front desk representative.

  • Does Hotel Cielo have Wi-Fi available?

    Yes, Hotel Cielo has Wi-Fi available to hotel guests.

  • What time is check-out for Hotel Cielo?

    For Hotel Cielo, the required check-out time is 12:00. Check-in may be available from 15:00. Any special requests should be made with the concierge.

  • How much is a room at Hotel Cielo?

    €79/night is a good average price right now, and some users have even reported deals that start from only €50/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.

  • Is there laundry service in Hotel Cielo?

    The accommodation features laundry services for all guests.

  • How many operators does momondo search for hotels in Playa del Carmen?

  • When did momondo last update prices for hotels in Playa del Carmen?

    Prices for hotels in Playa del Carmen refresh daily.


Places of interest near Hotel Cielo

Attractions in Playa del Carmen, Mexico curated by momondo

Hotel Cielo location: Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo

Top landmarks

Calle Quinta Avenida0.1 km
Playa principal de Playa del Carmen0.2 km
Aviario Xaman Ha0.9 km
Playacar Golf Club1.9 km
Parque Xplor6.5 km

Restaurants and Cafés

La Vagabunda Centro0.0 km
Hard Rock Cafe - Playa del Carmen0.0 km
La Casa del Agua - Casual Fine Dining0.1 km
Quinta de Piedra0.1 km
Clandestino0.1 km
Purobeach0.1 km
Belmonte - International Cuisine by George0.1 km
INTI Beach0.1 km
RoofTop - The Fives Downtown0.1 km

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