Hyatt Zilara Riviera Maya
4-star Hotel, Adults only
Carretera Federal 387, KM 299, 77710 Playa del Carmen, Quintana Roo
+52 984 370 0500based on 357 reviews
per night
About Hyatt Zilara Riviera Maya, Playa del Carmen
Hyatt Zilara Riviera Maya photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Rooms
Hotel Amenities & Facilities
- Adults only
- Outdoor pool
- Beachfront
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- 24-hour front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
Things to do
- Gift shop
- Board games/puzzles
- Cycling
- Darts
- Scuba diving
- Bingo
- Evening entertainment
- Beauty salon
- Karaoke
- Table tennis
- Pool table
- Water sport facilities (on site)
Pool and spa
- Spa
- Outdoor pool
- Plunge pool
- Pool with a view
- Private pool
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
General
- Garden view
- Pool view
- Privacy curtain
- Storage available
- Beachfront
- Sea view
- Sofa
- Telephone
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
Accessibility and suitability
- Hypoallergenic
- No smoking
- Designated smoking area
- Disabled access
- Adults only
- Lift
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Toilet
- Toilet paper
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Tumble dryer
Parking and transportation
- Free parking
- Private parking
- Airport shuttle
- Valet parking
Kitchen
- Kitchenette
- Tea/coffee maker
- Refrigerator
- Coffee machine
Outdoor
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Media and entertainment
- Cable or satellite TV
- Radio
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Workspace
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Indoor play area
- Complimentary breakfast
Fitness
- Fitness centre
- Tennis
Reviews
Pros +
- Room Service overall was great! (in 10 reviews)
- Great Room with sea views ! (in 6 reviews)
- Very nice pool with a good temperature. (in 9 reviews)
Cons -
- "front desk, at Bell service." (in 4 reviews)
- "Every time we ordered room service, what" (in 3 reviews)
- Need a 24hr bar and beach activities (in 1 review)
Hyatt Zilara Riviera Maya room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Hyatt Zilara Riviera Maya from Cozumel?
Hyatt Zilara Riviera Maya is 21.9 km away from Cozumel. You can typically expect your drive time from Hyatt Zilara Riviera Maya to Cozumel to be 40min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.
What is the best way to get to Hyatt Zilara Riviera Maya from Cozumel?
If you’re looking for a simple travel option from Cozumel to Hyatt Zilara Riviera Maya, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at Hyatt Zilara Riviera Maya?
Yes, Hyatt Zilara Riviera Maya does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Playa del Carmen for those looking for something different. One of the easiest dining options for Playa del Carmen guests staying in Hyatt Zilara Riviera Maya is to order room service, which is available to all hotel guests.
Does Hyatt Zilara Riviera Maya have a pool?
Hyatt Zilara Riviera Maya does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
What is the phone number for Hyatt Zilara Riviera Maya?
If you have questions or concerns about your stay at Hyatt Zilara Riviera Maya, call +52 984 370 0500 to speak with a front desk representative.
Does Hyatt Zilara Riviera Maya have Wi-Fi available?
Yes, Hyatt Zilara Riviera Maya has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Hyatt Zilara Riviera Maya?
Hyatt Zilara Riviera Maya does have a gym on site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness centre hours.
What time is check-out for Hyatt Zilara Riviera Maya?
Hyatt Zilara Riviera Maya check-out time is 12:00. Late check-out may be available upon request at the reception desk.
How much is a room at Hyatt Zilara Riviera Maya?
Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Hyatt Zilara Riviera Maya, Playa del Carmen is €397, but you may find great deals as low as €226. You can find rates for your trip in the form above.
Is there laundry service in Hyatt Zilara Riviera Maya?
Yes, you can take care of all your laundry needs with the on-premise services at Hyatt Zilara Riviera Maya, Playa del Carmen. Irons and ironing boards are included as featured amenities.
How many operators does momondo search for hotels in Playa del Carmen?
As of April 2025, there are 9,029 operators available to choose from for hotels in Playa del Carmen.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen refresh daily.
Places of interest near Hyatt Zilara Riviera Maya
Attractions in Playa del Carmen, Mexico curated by momondo
Hyatt Zilara Riviera Maya location: Carretera Federal 387, KM 299, 77710 Playa del Carmen, Quintana Roo