Hero photo

Hyatt Zilara Riviera Maya

Hire, Adults only

4 stars

Carretera Federal 387, KM 299, 77710 Playa del Carmen, Quintana Roo

+52 984 370 0500
8.8
Very Good

based on 173 reviews

Wed 8/5
Thu 9/5
Voted the Winner of Europe's Best Travel App 2023

About Hyatt Zilara Riviera Maya, Playa del Carmen

Cleanliness
9.4
Comfort
9.4
Location
8.7
Services
9.2
Staff
9.4
Value for money
8.4
Situated in Playa del Carmen, Secrets Capri Riviera Cancun All Inclusive -Adults Only provides elegant 5-star accommodation, as well as an outdoor pool, outdoor tennis courts and a sauna. It also features body treatments, a beauty centre and a ballroom. Those staying at the resort have access to its wide variety of outdoor activities, including scuba diving, fishing and kayaking. Staff are available 24 hours a day and can help with booking tours and tickets. The resort's rooms are comfortable and feature a kitchenette that is equipped with a refrigerator. They each have movies-on-demand, a spa bath and a mini bar. Secrets Capri Riviera Cancun All Inclusive -Adults Only has an on-site bar, where guests are invited to enjoy a drink either indoors or on the outdoor terrace. Meals can also be enjoyed on the restaurant's open terrace. Cancun International Airport is less than a 35-minute drive from Secrets Capri Riviera Cancun All Inclusive -Adults Only, and a shuttle service is offered for ease of travel. Xcaret Eco Theme Park and Xcaret Archaeological Site are a easy drive from the property.

Hyatt Zilara Riviera Maya photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


Rooms

Fri 3/5
Tue 7/5
Show deals with

Is it really the cheapest?

We search major booking sites and individual hotels so you can compare the best deals on Hyatt Zilara Riviera Maya rooms.

Standard rooms - Mountain view
2 double beds

2 double beds

Zenhotels.com

€273/night

€273 totalZenhotels.com
View Deal
Resort rooms - City view
1 king bed

1 king bed

Expedia

€640/night

€640 totalExpedia
View Deal
Double rooms - Harbour view
2 double beds

2 double beds

Agoda.com

€509/night

€509 totalAgoda.com
View Deal
King rooms - Panoramic view
1 king bed

1 king bed

Agoda.com

€599/night

€599 totalAgoda.com
View Deal
Other Rooms - Lake view
Agoda.com

€327/night

€327 totalAgoda.com
View Deal

Resort Amenities & Facilities

  • Adults only
  • Water sport facilities (on site)
  • Beachfront
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tennis

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner

Things to do

  • Gift shop
  • Board games/puzzles
  • Cycling
  • Darts
  • Scuba diving
  • Bingo
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Table tennis
  • Pool table
  • Water sport facilities (on site)

Pool and spa

  • Spa
  • Outdoor pool
  • Plunge pool
  • Pool with a view
  • Private pool
  • Spa and wellness centre
  • Massage
  • Sauna

General

  • Garden view
  • Pool view
  • Privacy curtain
  • Storage available
  • Beachfront
  • Sea view
  • Sofa
  • Telephone

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room

Accessibility and suitability

  • Hypoallergenic
  • No smoking
  • Designated smoking area
  • Disabled access
  • Adults only
  • Lift

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Toilet
  • Toilet paper

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Tumble dryer

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle
  • Valet parking

Kitchen

  • Kitchenette
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

Outdoor

  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Media and entertainment

  • Cable or satellite TV
  • Radio
  • TV

Bedroom

  • Socket near the bed
  • Alarm clock
  • Wardrobe or closet

Workspace

  • Laptop safe
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Indoor play area
  • Complimentary breakfast

Fitness

  • Fitness centre
  • Tennis

Reviews

8.8
Very GoodBased on 173 verified guest reviews
9.0Families
8.7Couples
8.8Friends
8.5Solo


Hyatt Zilara Riviera Maya room booking info

Check in/Check out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How far is Hyatt Zilara Riviera Maya from Cozumel?

    Hyatt Zilara Riviera Maya is 21.8 km away from Cozumel. You can typically expect your drive time from Hyatt Zilara Riviera Maya to Cozumel to be 40min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.

  • What is the best way to get to Hyatt Zilara Riviera Maya from Cozumel?

    With parking available at Hyatt Zilara Riviera Maya, you could always hire a car for as low as €20/day and park it at the hotel. This would give you freedom while visiting Playa del Carmen. If you’re looking for a simple travel option from Cozumel to Hyatt Zilara Riviera Maya, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Are there food options at Hyatt Zilara Riviera Maya?

    Yes, Hyatt Zilara Riviera Maya does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Playa del Carmen for those looking for something different. One of the easiest dining options for Playa del Carmen guests staying in Hyatt Zilara Riviera Maya is to order room service, which is available to all hotel guests.

  • Does Hyatt Zilara Riviera Maya have a pool?

    Hyatt Zilara Riviera Maya does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • How close is Hyatt Zilara Riviera Maya to Playa del Carmen city centre?

    Hyatt Zilara Riviera Maya is just 10.1 km away from Playa del Carmen city centre. The closest landmark to the centre of Playa del Carmen is Xcaret Park, which is very accessible to Hyatt Zilara Riviera Maya guests.

  • What is the phone number for Hyatt Zilara Riviera Maya?

    If you have questions or concerns about your stay at Hyatt Zilara Riviera Maya, call +52 984 370 0500 to speak with a front desk representative.

  • Does Hyatt Zilara Riviera Maya have Wi-Fi available?

    Yes, Hyatt Zilara Riviera Maya has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Hyatt Zilara Riviera Maya?

    Hyatt Zilara Riviera Maya does have a gym on site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness centre hours.

  • What time is check-out for Hyatt Zilara Riviera Maya?

    Hyatt Zilara Riviera Maya check-out time is 12:00. Late check-out may be available upon request at the reception desk.

  • How much is a room at Hyatt Zilara Riviera Maya?

    Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Hyatt Zilara Riviera Maya, Playa del Carmen is €456, but you may find great deals as low as €202. You can find rates for your trip in the form above.

  • Is there laundry service in Hyatt Zilara Riviera Maya?

    Yes, you can take care of all your laundry needs with the on-premise services at Hyatt Zilara Riviera Maya, Playa del Carmen. Irons and ironing boards are included as featured amenities.

  • How many operators does momondo search for hotels in Playa del Carmen?

  • When did momondo last update prices for hotels in Playa del Carmen?

    Prices for hotels in Playa del Carmen refresh daily.


Places of interest near Hyatt Zilara Riviera Maya

Attractions in Playa del Carmen, Mexico curated by momondo

Hyatt Zilara Riviera Maya location: Carretera Federal 387, KM 299, 77710 Playa del Carmen, Quintana Roo

Top landmarks

Parque Natural Tres Ríos1.2 km
El Camaleón Mayakoba Golf Club1.7 km
Calle Quinta Avenida10.0 km
Playa Maroma7.0 km
Playa Paraíso9.0 km
Playa principal de Playa del Carmen9.9 km

Restaurants and Cafés

Casa del Lago - Rosewood Mayakoba0.8 km
Banyan Tree Mayakoba0.8 km
Agave Azul - Rosewood Mayakoba1.0 km
Punta Bonita - Rosewood Mayakoba1.0 km
Sotavento1.1 km
Tinta de Pulpo1.3 km
Casa Amate1.3 km
Cocina Milagro1.3 km
Saffron - Banyan Tree Mayakoba1.4 km

momondo’s favourite Playa del Carmen hotels

Hotel Colonial Playa del Carmen

Ave. 20 Norte Lote 33 Entre Calles, Playa del Carmen, Quintana Roo

7.6
3 stars

€36

Che Playa Hostel & Bar

Calle 6 E/ Av. 15 Y Av. 20, Playa del Carmen, Quintana Roo

8.1
2 stars

€17

Maya Del Carmen

Avenida 10 Esq. Calle 40, Playa del Carmen, Quintana Roo

6.0
2 stars

€39

Hotel Shaddai By Lhmg

Ave 25 Entre 1 y 3 Sur Col. Centro, Playa del Carmen, Quintana Roo

6.1
3 stars

€48

Andaz Mayakoba - a concept by Hyatt

Carreterra Federal Chetumal-Puerto Juarez KM 298, Playa del Carmen, Quintana Roo

8.7
5 stars

€336

Fairmont Mayakoba

Carretera Federal Cancun - Playa Del Carmen Km 298, Playa del Carmen, Quintana Roo

9.0
5 stars

€363

HM Playa del Carmen

Avenida Constituyentes 180, Playa del Carmen, Quintana Roo

8.4
4 stars

€92


Save money when you book hotels with momondo
Best deals on hotels
Best deals on hotels
See deals from 3M+ hotels and accommodations in one place.
Free cancellation
Free cancellation
Use our filter to find stays with free cancellation.
Millions of reviews
Millions of reviews
Check ratings based on millions of real guest reviews.
Price Alerts
Price Alerts
Not ready to book? Create a price alert to track prices.

An easier way to manage your Playa del Carmen trip

We make it super easy to schedule, organize and travel with friends or family. Trips is free — and available to use no matter where you book.

Get notified when prices go down

Daily price changes in your inbox - only with Price Alerts.
Fri 3/5
Tue 7/5
Email me momondo's favourite deals