The Palm at Playa
4-star Hotel with Private beach
8th Street Between 5th And 10th Avenue, 77710 Playa del Carmen, Quintana Roo
+52 984 128 0191based on 1,023 reviews
per night
About The Palm at Playa, Playa del Carmen
The Palm at Playa photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Dustbins
- Free Internet
- Conditioner
Services and conveniences
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Bottle of water
- 24-hour front desk
General
- Window
- Quiet street view
- Seating area
- Garden view
- Inner courtyard view
- Sofa
- City view
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Outdoor furniture
- Private beach
- Garden
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
Accessibility and suitability
- Entire unit wheelchair accessible
- Disabled access
- Accessible by lift
- Upper floors accessible by lift
- Designated smoking area
Bathroom
- Shower
- Toilet
- Toilet paper
- Public bath
- Private bathroom
Dining
- Minibar
- Snack bar
- Restaurant
- Bar/Lounge
Things to do
- Eco tourism
- Beach access
- Bicycle hire
- Scuba diving
Parking and transportation
- Airport shuttle (surcharge)
- Airport shuttle
- Free parking
Kitchen
- Microwave
- Coffee machine
- Kitchen
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Workspace
- Desk
Family friendly
- Babysitting or child care
Reviews
Pros +
- Location - close to the Main Street with all the shops and restaurants. (in 5 reviews)
- I will definitely consider this Hotel for my next trip to Playa del Carmen! (in 2 reviews)
- Staff very nice and helpful. (in 63 reviews)
Cons -
- There is no escape from the loud music. (in 7 reviews)
- "Also, not the hotels problem." (in 14 reviews)
- Horrible experience. (in 2 reviews)
The Palm at Playa room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does The Palm at Playa compare to other 4-star hotels in Playa del Carmen?
In Playa del Carmen, 4-star hotels have average nightly rates of €97. The Palm at Playa is €45 cheaper than the city average at just €52/night.
How far is The Palm at Playa from Cozumel?
There are 19.1 km between Cozumel and The Palm at Playa. The drive to and from the airport should be about 35min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.
What is the best way to get to The Palm at Playa from Cozumel?
A very popular option for travellers staying at The Palm at Playa would be to take a taxi or ridesharing service from Cozumel directly to the hotel.
Are there food options at The Palm at Playa?
Yes, The Palm at Playa does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Playa del Carmen for those looking for something different. Guests staying at The Palm at Playa are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does The Palm at Playa have a pool?
Yes, The Palm at Playa has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
What is the phone number for The Palm at Playa?
If you have questions about The Palm at Playa or your reservation, please call the front desk directly at +52 984 128 0191.
Does The Palm at Playa have Wi-Fi available?
Yes, The Palm at Playa has Wi-Fi available to hotel guests.
What time is check-out for The Palm at Playa?
For The Palm at Playa, the required check-out time is 12:00. Check-in may be available from 15:00. Any special requests should be made with the concierge.
How much is a room at The Palm at Playa?
Prices may fluctuate based on room type, dates, and availability. You can find great room deals for The Palm at Playa at the moment between €47 and €67 a night. Enter preferred dates in the form above to see the best-matched deals for you.
Is there laundry service in The Palm at Playa?
Laundry services are available at The Palm at Playa. Contact the property reception for additional information. An iron and an ironing board will also be provided. You can ask for them at the front desk if they are not available in the room.
How many operators does momondo search for hotels in Playa del Carmen?
As of May 2025, there are 9,029 operators available to choose from for hotels in Playa del Carmen.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen refresh daily.
Places of interest near The Palm at Playa
Attractions in Playa del Carmen, Mexico curated by momondo
The Palm at Playa location: 8th Street Between 5th And 10th Avenue, 77710 Playa del Carmen, Quintana Roo