Hard Rock Hotel Riviera Maya
4-star Hotel with Private beach
Km 72, Carretera Cancun-Chetumal, 77701 Puerto Aventuras, Quintana Roo
+52 984 875 1100based on 388 reviews
per night
About Hard Rock Hotel Riviera Maya, Puerto Aventuras
Hard Rock Hotel Riviera Maya photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Snorkelling
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
- Chapel/shrine
Things to do
- Gift shop
- Eco tourism
- Canoeing
- Snorkelling
- Evening entertainment
- Beauty salon
- Karaoke
- Water park
- Pool table
- Night club
- Basketball court
Basics
- Internet
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
General
- Window
- Family rooms
- Garden view
- Interconnected room(s) available
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
Pool and spa
- Hot tub
- Outdoor pool
- Plunge pool
- Pool towels
- Pool with a view
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
Accessibility and suitability
- No smoking
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Allergy-free room
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Spa bath
- Toilet
- Toilet paper
Outdoor
- Outdoor dining area
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Snack bar
- Dining table
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Valet parking
Kitchen
- Wine glasses
- Kitchenette
- Coffee machine
- Dining area
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- TV
- Smartphone dock
Bedroom
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Workspace
- Laptop safe
Reviews
Pros +
- Monkey walked us to our room the first day. (in 3 reviews)
- We met great people with great kids and hung out all day and night. (in 2 reviews)
- Food variety and all the staff very friendly (in 2 reviews)
Cons -
- The only positive thing Hard Rock stands out among them is having aquapark. (in 4 reviews)
- Beach chairs always full (in 3 reviews)
- They give u snorkeling gear for the beach. (in 2 reviews)
Hard Rock Hotel Riviera Maya room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Hard Rock Hotel Riviera Maya from Cozumel?
Driving distance from Cozumel to Hard Rock Hotel Riviera Maya and vice versa is 29.5 km and the overall drive time is about 54min. Driving time can vary based on the time of day and traffic.
What is the best way to get to Hard Rock Hotel Riviera Maya from Cozumel?
If you’re looking for a simple travel option from Cozumel to Hard Rock Hotel Riviera Maya, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Is Hard Rock Hotel Riviera Maya pet-friendly?
Customers of Hard Rock Hotel Riviera Maya are welcome to bring their dogs with them during their stay.
Are there food options at Hard Rock Hotel Riviera Maya?
Yes, Hard Rock Hotel Riviera Maya does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Puerto Aventuras for those looking for something different. Guests staying at Hard Rock Hotel Riviera Maya are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Hard Rock Hotel Riviera Maya have a pool?
Hard Rock Hotel Riviera Maya does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
What is the phone number for Hard Rock Hotel Riviera Maya?
Is Hard Rock Hotel Riviera Maya pet-friendly?
Does Hard Rock Hotel Riviera Maya have Wi-Fi available?
Yes, Hard Rock Hotel Riviera Maya has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Hard Rock Hotel Riviera Maya?
Hard Rock Hotel Riviera Maya does have a gym on site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness centre hours.
What time is check-out for Hard Rock Hotel Riviera Maya?
12:00 is the check-out time at Hard Rock Hotel Riviera Maya. Late check-out may be available at the hotel's discretion.
How much is a room at Hard Rock Hotel Riviera Maya?
Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Hard Rock Hotel Riviera Maya, Puerto Aventuras is €425, but you may find great deals as low as €327. You can find rates for your trip in the form above.
Is there laundry service in Hard Rock Hotel Riviera Maya?
The accommodation features laundry services for all guests. Ironing equipment e.g. ironing boards and irons are available as well.
How many operators does momondo search for hotels in Puerto Aventuras?
As of April 2025, there are 410 operators available to choose from for hotels in Puerto Aventuras.
When did momondo last update prices for hotels in Puerto Aventuras?
Prices for hotels in Puerto Aventuras refresh daily.
Places of interest near Hard Rock Hotel Riviera Maya
Attractions in Puerto Aventuras, Mexico curated by momondo
Hard Rock Hotel Riviera Maya location: Km 72, Carretera Cancun-Chetumal, 77701 Puerto Aventuras, Quintana Roo