Heaven at Hard Rock Hotel Riviera Maya - Adults Only
5-star Hotel with Private beach
Km. 72 Carretera Cancun-Tulum, 77710 Puerto Aventuras, Quintana Roo
+52 984 875 1130based on 243 reviews
per night
About Heaven at Hard Rock Hotel Riviera Maya - Adults Only, Puerto Aventuras
Heaven at Hard Rock Hotel Riviera Maya - Adults Only photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Adults only
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- 24-hour front desk
- Safety deposit box
- Bottle of water
Things to do
- Gift shop
- Bicycle hire
- Game room
- Golf
- Cycling
- Scuba diving
- Diving
- Evening entertainment
- Beauty salon
- Water park
- Pool table
- Night club
- Basketball court
Accessibility and suitability
- Entire unit located on ground floor
- Hypoallergenic
- Hypoallergenic pillow
- Non-feather pillow
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled access
- Adults only
- Lift
- Accessible by lift
- Upper floors accessible by lift
- Upper floors accessible by stairs
Basics
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
- Spa and wellness centre
- Saltwater pool
- Massage
- Pool bar
- Sauna
General
- Garden view
- Interconnected room(s) available
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Soundproofing
- Telephone
Dining
- Fruits
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Outdoor
- Outdoor dining area
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Kitchen
- Kitchen
- Dishwasher
- Tea/coffee maker
- Coffee machine
- Dining area
Media and entertainment
- Flat-screen TV
- Gaming console
- Cable or satellite TV
- TV
- Smartphone dock
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Valet parking
Bedroom
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Complimentary breakfast
- Playground
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Reviews
Pros +
- Very nice rooms and staff. (in 1 review)
- "Eduardo ,the bar tender, prepares amazing cocktails." (in 3 reviews)
- "Well kept, outstanding service and great restaurants" (in 9 reviews)
Cons -
- "However the rooms and fixtures showed heavy wear and many things just looked ""tired""." (in 2 reviews)
- The room we did get was not properly cleaned. (in 3 reviews)
- Some of the bar staff I found quite rude! (in 1 review)
Heaven at Hard Rock Hotel Riviera Maya - Adults Only room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Heaven at Hard Rock Hotel Riviera Maya - Adults Only from Cozumel?
The drive from Cozumel to Heaven at Hard Rock Hotel Riviera Maya - Adults Only will take you about 54min depending on traffic, with a distance of 29.1 km. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.
What is the best way to get to Heaven at Hard Rock Hotel Riviera Maya - Adults Only from Cozumel?
If you’re looking for a simple travel option from Cozumel to Heaven at Hard Rock Hotel Riviera Maya - Adults Only, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Is Heaven at Hard Rock Hotel Riviera Maya - Adults Only pet-friendly?
Yes, you’re free to bring your dog with you while staying at Heaven at Hard Rock Hotel Riviera Maya - Adults Only.
Are there food options at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?
Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Puerto Aventuras for those looking for something different. Guests staying at Heaven at Hard Rock Hotel Riviera Maya - Adults Only are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only have a pool?
Yes. Many momondo users travelling to Puerto Aventuras specifically look for hotels with a pool. Heaven at Hard Rock Hotel Riviera Maya - Adults Only may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
What is the phone number for Heaven at Hard Rock Hotel Riviera Maya - Adults Only?
If you have questions or concerns about your stay at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, call +52 984 875 1130 to speak with a front desk representative.
Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only have Wi-Fi available?
Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?
Yes, there is a gym available to guests of Heaven at Hard Rock Hotel Riviera Maya - Adults Only. For gym hours, it is best to ask the front desk clerk during check-in.
What time is check-out for Heaven at Hard Rock Hotel Riviera Maya - Adults Only?
Standard check-out time at Heaven at Hard Rock Hotel Riviera Maya - Adults Only is 12:00. Guests can check in after 15:00.
How much is a room at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?
Prices may fluctuate based on room type, dates, and availability. You can find great room deals for Heaven at Hard Rock Hotel Riviera Maya - Adults Only at the moment between €339 and €452 a night. Enter preferred dates in the form above to see the best-matched deals for you.
Is there laundry service in Heaven at Hard Rock Hotel Riviera Maya - Adults Only?
Yes, there is. Reach out to Heaven at Hard Rock Hotel Riviera Maya - Adults Only, Puerto Aventuras for more details on all available laundry services. Irons and ironing boards are included as featured amenities.
How many operators does momondo search for hotels in Puerto Aventuras?
As of April 2025, there are 410 operators available to choose from for hotels in Puerto Aventuras.
When did momondo last update prices for hotels in Puerto Aventuras?
Prices for hotels in Puerto Aventuras refresh daily.
Places of interest near Heaven at Hard Rock Hotel Riviera Maya - Adults Only
Attractions in Puerto Aventuras, Mexico curated by momondo
Heaven at Hard Rock Hotel Riviera Maya - Adults Only location: Km. 72 Carretera Cancun-Tulum, 77710 Puerto Aventuras, Quintana Roo