Rooms Make yourself at home in one of the 60 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Conveniences include safes and ceiling fans, and housekeeping is provided daily. Amenities Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access and concierge services. Business}, Other Amenities Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Property Location When you stay at Hotel Surf Olas Altas in Puerto Escondido, you'll be on the beach, within a 5-minute drive of Commercial Walkway and Benito Juarez Market. This beach hotel is 1.3 mi (2 km) from Marinero Beach and 1.3 mi (2.1 km) from Zicatela Beach. Dining Enjoy local cuisine at Olas Altas, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. Cooked-to-order breakfasts are available daily from 7:30 AM to noon for a fee. Optional Charges Fee for cooked-to-order breakfast: approximately MXN 150 per person Airport shuttle fee: MXN 200 per vehicle (one-way, maximum occupancy 4) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at anytime The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher and a first aid kit Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets not allowed Service animals not allowed General instructions No rollaway/extra beds available No cribs (infant beds) available Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is available Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico) Property confirms they are implementing enhanced cleaning measures Gap period enforced between guest stays - 48 hours Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Guest accommodation is sealed after cleaning Electrostatic spray is used for disinfection Masks are compulsory at the property Contactless food service / room service is available Food service has been amended for enhanced safety Professional property host/manager