Iberostar Heritage Grand Mencey
5-star Hotel with Outdoor pool
Calle Doctor Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Tenerife
+34 922 609 900based on 3,485 reviews
per night
About Iberostar Heritage Grand Mencey, Santa Cruz de Tenerife
Iberostar Heritage Grand Mencey photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Rooms
Hotel Amenities & Facilities
- Outdoor pool
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
General
- Seating area
- Garden view
- Hardwood or parquet floors
- Slippers
- Sofa
- Solarium
- Soundproof rooms
- Soundproofing
- Telephone
- City view
- Storage available
Dining
- Minibar
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
Pool and spa
- Spa and wellness centre
- Massage
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Sauna
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Open-air bath
- Bathrobe
- Private bathroom
Accessibility and suitability
- Disabled access
- Lift
- Accessible by lift
- No smoking
- Designated smoking area
Outdoor
- Terrace/Patio
- Balcony
- Outdoor furniture
- Garden
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Things to do
- Hot spring bath
- Bicycle hire
- Casino
Parking and transportation
- EV charging station
- Parking
Bedroom
- Socket near the bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Fitness
- Aerobics
- Fitness centre
Health and safety
- Daily housekeeping
Family friendly
- Cribs available
Reviews
Pros +
- Hotel classically beautiful in the colonial style. (in 8 reviews)
- "Beautiful hotel, beautiful garden!" (in 17 reviews)
- Amazing pool and gardens. (in 89 reviews)
Cons -
- Not the standards of a 5 star hotel. (in 15 reviews)
- Pool sun beds not available (in 7 reviews)
- You have to pay extra for the spa - 18 euro's for 2 hrs. (in 7 reviews)
Iberostar Heritage Grand Mencey room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 11:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does Iberostar Heritage Grand Mencey compare to other 5-star hotels in Santa Cruz de Tenerife?
5-star hotels in Santa Cruz de Tenerife typically cost €190/night, but Iberostar Heritage Grand Mencey is typically available for €117/night, and is rated equally to its competitors.
How far is Iberostar Heritage Grand Mencey from Santa Cruz de Tenerife Tenerife-Norte?
If there is no traffic, the 8.7 km drive between Santa Cruz de Tenerife Tenerife-Norte and Iberostar Heritage Grand Mencey should only take about 16min. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.
What is the best way to get to Iberostar Heritage Grand Mencey from Santa Cruz de Tenerife Tenerife-Norte?
Iberostar Heritage Grand Mencey has parking available on site for customers of the hotel. With that in mind, the most efficient way not only to get from Santa Cruz de Tenerife Tenerife-Norte to the hotel, but also to get around Santa Cruz de Tenerife during your stay may be to hire a car. Car hire in Iberostar Heritage Grand Mencey are on average €9/day. Another more common option is to just take a taxi or rideshare service from the airport to Iberostar Heritage Grand Mencey. The nearest airport to the hotel is Santa Cruz de Tenerife Tenerife-Norte.
Are there food options at Iberostar Heritage Grand Mencey?
There is a restaurant at Iberostar Heritage Grand Mencey that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +34 922 609 900 for kitchen hours. One of the easiest dining options for Santa Cruz de Tenerife guests staying in Iberostar Heritage Grand Mencey is to order room service, which is available to all hotel guests.
Does Iberostar Heritage Grand Mencey have a pool?
Yes. Many momondo users travelling to Santa Cruz de Tenerife specifically look for hotels with a pool. Iberostar Heritage Grand Mencey may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
What is the phone number for Iberostar Heritage Grand Mencey?
For assistance from an employee at Iberostar Heritage Grand Mencey please call +34 922 609 900.
Does Iberostar Heritage Grand Mencey have Wi-Fi available?
Yes, Iberostar Heritage Grand Mencey has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Iberostar Heritage Grand Mencey?
Yes, there is a gym available to guests of Iberostar Heritage Grand Mencey. For gym hours, it is best to ask the front desk clerk during check-in.
What time is check-out for Iberostar Heritage Grand Mencey?
11:00 is the check-out time at Iberostar Heritage Grand Mencey. Late check-out may be available at the hotel's discretion.
How much is a room at Iberostar Heritage Grand Mencey?
€138/night is a good average price right now, and some users have even reported deals that start from only €106/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.
Is there laundry service in Iberostar Heritage Grand Mencey?
Yes, you can take care of all your laundry needs with the on-premise services at Iberostar Heritage Grand Mencey, Santa Cruz de Tenerife.
How many operators does momondo search for hotels in Santa Cruz de Tenerife?
As of May 2025, there are 1,121 operators available to choose from for hotels in Santa Cruz de Tenerife.
When did momondo last update prices for hotels in Santa Cruz de Tenerife?
Prices for hotels in Santa Cruz de Tenerife refresh daily.
Places of interest near Iberostar Heritage Grand Mencey
Attractions in Santa Cruz de Tenerife, Spain curated by momondo
Iberostar Heritage Grand Mencey location: Calle Doctor Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Tenerife