JEN Singapore Orchardgateway by Shangri-La
4-star Hotel with Outdoor pool
277 Orchard Road, Singapore
+65 6708 8888based on 4,887 reviews
per night
About JEN Singapore Orchardgateway by Shangri-La, Singapore
JEN Singapore Orchardgateway by Shangri-La photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Rooms
Hotel Amenities & Facilities
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
Services and conveniences
- Conference rooms
- Car hire
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Shoeshine
- Room service
- Key card access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24-hour front desk
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
General
- Window
- Family rooms
- Seating area
- Slippers
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- City view
- Storage available
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Conditioner
Bathroom
- Shower
- Additional toilet
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
- Walk-in shower
Accessibility and suitability
- Non-smoking rooms available
- Disabled access
- Multi-lingual staff
- Accessible by lift
- Pets not allowed
- Upper floors accessible by lift
- Designated smoking area
Bedroom
- Alarm clock
- Sofa bed
- Cleaning products
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Contactless check-in/check-out
- Guest accommodation is disinfected between stays
- Safe
Pool
- Pool bar
- Outdoor pool
- Pool towels
- Pool with a view
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Family friendly
- Babysitting or child care
- Cribs available
Parking and transportation
- Free parking
Things to do
- Bicycle hire
Fitness
- Fitness centre
Reviews
Pros +
- "Location for shopping, restaurants etc excellent." (in 51 reviews)
- Breakfast is very good and diverse. (in 150 reviews)
- Highly recommend Hotel Jen (in 18 reviews)
Cons -
- material inaccuracies about the room rate. (in 107 reviews)
- I arrived around 8 pm after a long flight. (in 5 reviews)
JEN Singapore Orchardgateway by Shangri-La room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is JEN Singapore Orchardgateway by Shangri-La from Singapore Seletar?
Driving distance from Singapore Seletar to JEN Singapore Orchardgateway by Shangri-La and vice versa is 13.2 km and the overall drive time is about 24min. Driving time can vary based on the time of day and traffic.
What is the best way to get to JEN Singapore Orchardgateway by Shangri-La from Singapore Seletar?
A very popular option for travellers staying at JEN Singapore Orchardgateway by Shangri-La would be to take a taxi or ridesharing service from Singapore Seletar directly to the hotel.
Are there food options at JEN Singapore Orchardgateway by Shangri-La?
Yes, JEN Singapore Orchardgateway by Shangri-La does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Singapore for those looking for something different. Guests staying at JEN Singapore Orchardgateway by Shangri-La are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does JEN Singapore Orchardgateway by Shangri-La have a pool?
Yes, JEN Singapore Orchardgateway by Shangri-La has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
How close is JEN Singapore Orchardgateway by Shangri-La to Singapore city centre?
When staying at JEN Singapore Orchardgateway by Shangri-La you are only 0.9 km from the Singapore city centre. While making your way to the centre of Singapore, you should plan to visit Sentosa, along with all the shops and restaurants.
What is the phone number for JEN Singapore Orchardgateway by Shangri-La?
For assistance from an employee at JEN Singapore Orchardgateway by Shangri-La please call +65 6708 8888.
Does JEN Singapore Orchardgateway by Shangri-La have Wi-Fi available?
Yes, JEN Singapore Orchardgateway by Shangri-La has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at JEN Singapore Orchardgateway by Shangri-La?
JEN Singapore Orchardgateway by Shangri-La does have a gym on site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness centre hours.
What time is check-out for JEN Singapore Orchardgateway by Shangri-La?
For JEN Singapore Orchardgateway by Shangri-La, the required check-out time is 12:00. Check-in may be available from 15:00. Any special requests should be made with the concierge.
How much is a room at JEN Singapore Orchardgateway by Shangri-La?
The cheapest deals found start from only €161 per night. The average rate for rooms at JEN Singapore Orchardgateway by Shangri-La is currently around €224/night. Enter your dates in the form above to see more.
Is there laundry service in JEN Singapore Orchardgateway by Shangri-La?
Laundry services are available at JEN Singapore Orchardgateway by Shangri-La. Contact the property reception for additional information. An iron and an ironing board will also be provided. You can ask for them at the front desk if they are not available in the room.
How many operators does momondo search for hotels in Singapore?
The number of operators available for hotels in Singapore is 1,279 as of May 2025.
When did momondo last update prices for hotels in Singapore?
Prices for hotels in Singapore refresh daily.
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JEN Singapore Orchardgateway by Shangri-La location: 277 Orchard Road, Singapore