Ibis Surabaya City Center
3-star Hotel with Spa and wellness centre
Jalan Basuki Rahmat 94 - 96, Surabaya 60271
+62 623 15358885based on 1,058 reviews
per night
About Ibis Surabaya City Center, Surabaya
Ibis Surabaya City Center photos
Hotel Amenities & Facilities
- Spa and wellness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Free parking
- Business centre
- Flat-screen TV
Services and conveniences
- Conference rooms
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- Bottle of water
- 24-hour front desk
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Dustbins
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
General
- Seating area
- Hardwood or parquet floors
- Slippers
- Interconnected room(s) available
- Telephone
- City view
- Storage available
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Disabled access
- Lift
- Accessible by lift
- Designated smoking area
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Valet parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Cleaning products
- Wardrobe or closet
Laundry
- Laundry facilities
- Laundry service
Health and safety
- Daily housekeeping
- Safe
Spa
- Spa and wellness centre
- Massage
Outdoor
- Garden
Workspace
- Desk
Reviews
Pros +
- "It’s clean, breakfast is good." (in 9 reviews)
- We liked and enjoyed the complimentary ginger tea and the snacks provided. (in 1 review)
- Nice staff and great service (in 6 reviews)
Cons -
- The Ibis website is UNUSEABLE! (in 1 review)
- The bed was hard (in 2 reviews)
- Shower faucet in 121 is broken (in 1 review)
Ibis Surabaya City Center room booking info
Check in/Check out
Check in anytime after 14:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Ibis Surabaya City Center from Surabaya Juanda?
The drive from Surabaya Juanda to Ibis Surabaya City Center will take you about 24min depending on traffic, with a distance of 13.2 km. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.
What is the best way to get to Ibis Surabaya City Center from Surabaya Juanda?
Another more common option is to just take a taxi or rideshare service from the airport to Ibis Surabaya City Center. The nearest airport to the hotel is Surabaya Juanda.
Are there food options at Ibis Surabaya City Center?
There is a restaurant at Ibis Surabaya City Center that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +62 623 15358885 for kitchen hours. One of the easiest dining options for Surabaya guests staying in Ibis Surabaya City Center is to order room service, which is available to all hotel guests.
Does Ibis Surabaya City Center have a pool?
Unfortunately, our data does not specify if there is a pool at Ibis Surabaya City Center. We would recommend calling the hotel’s front desk to confirm. The phone number for Ibis Surabaya City Center is +62 623 15358885.
What is the phone number for Ibis Surabaya City Center?
For assistance from an employee at Ibis Surabaya City Center please call +62 623 15358885.
Does Ibis Surabaya City Center have Wi-Fi available?
Yes, Ibis Surabaya City Center has Wi-Fi available to hotel guests.
What time is check-out for Ibis Surabaya City Center?
The required check-out time is 12:00. Please plan accordingly before your departure to avoid any penalties or fees.
How much is a room at Ibis Surabaya City Center?
The average price for a night at Ibis Surabaya City Center found recently is €20 and can go as low as €19/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.
Is there laundry service in Ibis Surabaya City Center?
Yes, there is. Reach out to Ibis Surabaya City Center, Surabaya for more details on all available laundry services.
How many operators does momondo search for hotels in Surabaya?
The number of operators available for hotels in Surabaya is 1,798 as of May 2025.
When did momondo last update prices for hotels in Surabaya?
Prices for hotels in Surabaya were last updated today.
Places of interest near Ibis Surabaya City Center
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Ibis Surabaya City Center location: Jalan Basuki Rahmat 94 - 96, Surabaya 60271