Hero photo

Shangri-la Surabaya

5-star Hotel with Outdoor pool

5 stars

JL. May. Jend. Sungkono 120, Surabaya 60256

+62 316 003 8888
8.8
Very Good

based on 275 reviews

Sun 5/5
Mon 6/5
Voted the Winner of Europe's Best Travel App 2023

About Shangri-la Surabaya, Surabaya

Cleanliness
9.2
Comfort
9.2
Location
8.9
Services
8.9
Staff
9.3
Value for money
8.7
Strategically situated near Ciputra World, Pakuwon Mall and Surabaya Town Square, the 5-star Shangri-la Surabaya provides a free-form outdoor pool, a spa centre with a sauna and tropical landscapes. Free WiFi and free wired internet are provided throughout the property. The property also offers free scheduled shuttle service to nearby shopping malls. Blending Asian and Javanese elements, the air-conditioned rooms at Shangri-la Surabaya are equipped with a flat-screen TV, DVD player and a personal safe. En suite bathrooms have a bathtub, as well as bathrobes and slippers. Other facilities at Shangri-la Surabaya include spacious parking space and 6 meeting rooms. Guests can enjoy a game of tennis at the 3 on-site courts, or relax by the pool under the surrounding palm trees. Golf outings at one of the nearby championship courses can be arranged with the hotel staff. Shangri-la Surabaya has direct access to the airport highway and is a 20-minute drive from Juanda International Airport. Airport transfers and car rentals are available at an extra charge.

Shangri-la Surabaya photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


Rooms

Tue 30/4
Sat 4/5
Show deals with

Is it really the cheapest?

We search major booking sites and individual hotels so you can compare the best deals on Shangri-la Surabaya rooms.

Deluxe rooms - Ocean view
1 king bed

1 king bed

KAYAK BTX

€85/night

€85 totalKAYAK BTX
View Deal
Standard rooms - POOL view
Agoda.com

€73/night

€73 totalAgoda.com
View Deal
Executive rooms - Panoramic view
Agoda.com

€290/night

€290 totalAgoda.com
View Deal
King rooms - River view
Expedia

€106/night

€106 totalExpedia
View Deal
Other Rooms - Ocean view
Agoda.com

€68/night

€68 totalAgoda.com
View Deal

Hotel Amenities & Facilities

  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Dining

  • Wine glasses
  • Electric kettle
  • Packed lunches
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine
  • Dining area
  • Dining table

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Smoking rooms available
  • Safety deposit box
  • Bottle of water

Bathroom

  • Yukata (Japanese bathrobe)
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

General

  • Executive lounge access
  • Garden view
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Landmark view
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • Hypoallergenic pillow
  • Non-feather pillow
  • Designated smoking area
  • Non-smoking rooms available
  • Disabled access
  • Lift
  • Accessible by lift
  • Adapted bath
  • Allergy-free room
  • Upper floors accessible by lift

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Spa and wellness centre
  • Massage
  • Pool bar
  • Sauna
  • Water slide

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Tumble dryer

Family friendly

  • Babysitting or child care
  • Child pool
  • Kid-friendly buffet
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

Things to do

  • Gift shop
  • Game room
  • Golf
  • Beauty salon
  • Night club

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service
  • Valet parking

Bedroom

  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Outdoor

  • Garden
  • Terrace/Patio

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre
  • Tennis

Reviews

8.8
Very GoodBased on 275 verified guest reviews
8.5Solo
8.1Friends
8.8Families
9.1Couples


Shangri-la Surabaya room booking info

Check in/Check out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How far is Shangri-la Surabaya from Surabaya Juanda?

    The drive from Surabaya Juanda to Shangri-la Surabaya will take you about 23min depending on traffic, with a distance of 12.5 km. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.

  • What is the best way to get to Shangri-la Surabaya from Surabaya Juanda?

    If you’re looking for a simple travel option from Surabaya Juanda to Shangri-la Surabaya, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Are there food options at Shangri-la Surabaya?

    There is a restaurant at Shangri-la Surabaya that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +62 316 003 8888 for kitchen hours. If you are staying at Shangri-la Surabaya, you are more than welcome to order food through the hotel’s room service menu.

  • Does Shangri-la Surabaya have a pool?

    Shangri-la Surabaya does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • What is the phone number for Shangri-la Surabaya?

    If you have questions or concerns about your stay at Shangri-la Surabaya, call +62 316 003 8888 to speak with a front desk representative.

  • Does Shangri-la Surabaya have Wi-Fi available?

    Yes, Shangri-la Surabaya has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Shangri-la Surabaya?

    Shangri-la Surabaya does have a gym on site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness centre hours.

  • What time is check-out for Shangri-la Surabaya?

    Shangri-la Surabaya check-out time is 12:00. Late check-out may be available upon request at the reception desk.

  • How much is a room at Shangri-la Surabaya?

    €82/night is a good average price right now, and some users have even reported deals that start from only €58/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.

  • Is there laundry service in Shangri-la Surabaya?

    Yes, laundry services are accessible for guests staying at Shangri-la Surabaya, Surabaya. An iron and an ironing board will also be provided. You can ask for them at the front desk if they are not available in the room.

  • How many operators does momondo search for hotels in Surabaya?

  • When did momondo last update prices for hotels in Surabaya?

    Prices for hotels in Surabaya were last updated today.


Places of interest near Shangri-la Surabaya

Attractions in Surabaya, Indonesia curated by momondo

Shangri-la Surabaya location: JL. May. Jend. Sungkono 120, Surabaya 60256

Top landmarks

Surabaya Town Square1.7 km
Surabaya Zoo2.4 km
Mpu Tantular Museum2.5 km
Royal Plaza Surabaya3.0 km
Sharp Bamboo Monument4.0 km
Tunjungan Plaza4.1 km
Joko Dolog Statue4.1 km
BG Junction4.3 km

Restaurants and Cafés

Kava Restaurant - Fairfield by Marriott Surabaya0.8 km
Lime - Four Points by Sheraton Surabaya3.9 km
Kafe Bromo - Sheraton Surabaya Hotel & Towers3.9 km
Imari Japanese Restaurant at JW Marriott Surabaya4.0 km
Pavilion at the JW Marriott Surabaya Indonesia4.0 km
Uppercut Steakhouse4.0 km
Magnolia - The Westin Surabaya4.4 km
Sky Lounge - The Westin Surabaya4.4 km
Djaman Doeloe Resto & Bar4.4 km

momondo’s favourite Surabaya hotels

Grand Darmo Suite By Amithya

Jl. Progo No. 1 - 3, Surabaya

8.8
4 stars

€25

Ibis Surabaya City Center

Jalan Basuki Rahmat 94 - 96, Surabaya

8.2
3 stars

€22

Four Points by Sheraton Surabaya

Jl Embong Malang 25 - 31, Surabaya

9.0
4 stars

€73

Swiss-Belinn Tunjungan Surabaya

Jl. Tunjungan 101, Surabaya

8.5
3 stars

€30

Hotel Bumi Surabaya

Jl. Jend. Basuki Rakhmat 106 - 128, Surabaya

8.8
5 stars

€46

Hotel Majapahit Surabaya - MGallery

Jalan Tunjungan No. 65, Surabaya

9.1
5 stars

€67

JW Marriott Hotel Surabaya

Jalan Embong Malang 85-89, Surabaya

9.0
5 stars

€83

Hotel Gunawangsa Merr

Jl. Kedung Baruk No.96, Surabaya

8.2
3 stars

€19


Save money when you book hotels with momondo
Best deals on hotels
Best deals on hotels
See deals from 3M+ hotels and accommodations in one place.
Free cancellation
Free cancellation
Use our filter to find stays with free cancellation.
Millions of reviews
Millions of reviews
Check ratings based on millions of real guest reviews.
Price Alerts
Price Alerts
Not ready to book? Create a price alert to track prices.

An easier way to manage your Surabaya trip

We make it super easy to schedule, organize and travel with friends or family. Trips is free — and available to use no matter where you book.

Get notified when prices go down

Daily price changes in your inbox - only with Price Alerts.
Tue 30/4
Sat 4/5
Email me momondo's favourite deals

Find better results for your stay in Surabaya

Popular cities in Indonesia