Rooms Stay in one of 22 guestrooms featuring LCD televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and electric kettles. Amenities This ryokan features designated smoking areas and hot springs on site. Business}, Other Amenities For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service. Property Location With a stay at Toya Gokirakutei in Toyako, you'll be within a 15-minute walk of Lake Toya and Toyako Onsen. This ryokan is 18.8 mi (30.3 km) from Rusutsu Resort and 0.7 mi (1.2 km) from Toyako Hot Spring. Mandatory Charges You'll be asked to pay the following charges at the property: A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply. We have included all charges provided to us by the property. Optional Charges Airport shuttle fee: JPY 1000 per person (one-way) Airport shuttle fee per child: JPY 1000 (one-way), (up to 12 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 2:00 PM Checkin end at 6:00 PM The minimum age of Checkin 20 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a smoke detector Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation. This property offers train station pickup service from Sapporo only. The entrance to the property closes between midnight and 6 AM. Guests are not permitted to enter or leave the property during this time. Guests booked in Half Board rates must check-in by 8 PM to receive dinner. Check-Out Checkout is done at 10:00 AM Pets Pets not allowed General instructions No rollaway/extra beds available No cribs (infant beds) available Cash deposit required Unicode Support true Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Gloves are available to guests Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Gap period enforced between guest stays - 24 hours Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures