Calle Benchijigua, 4, San Isidro, 38611 Granadilla, Tenerife
Reviews
5.4
Fair
1552 verified ratings
Wonderful
148
Very good
167
Good
152
Okay
169
Fair
230
Mediocre
181
Poor
505
Summary of reviews
Guests say
Most guests found the location convenient, especially for airport access, and praised the friendliness and helpfulness of the staff. However, many reviews criticized the cleanliness of rooms and bathrooms, uncomfortable beds, and outdated facilities. Several guests also mentioned the lack of air conditioning and poor bathroom conditions as significant drawbacks. Overall, while the service and location were strong points, the hotel requires improvements in comfort and maintenance.
AI-generated from customer reviews
Service9 out of 10
Location9 out of 10
Cleanliness2 out of 10
Bathroom2 out of 10
Bed Comfort1.5 out of 10
All reviews
5.0
Fair
Kathleen, Oct 2026
Pros (+) Continental breakfast was adequate but when requesting a boiled egg, was advised they had no more!
Cons (-) More facilities in the bedroom, I.e. plug in wash hand basin, tea or coffee making facilities.
1.0
Poor
Horne, Oct 2026
Cons (-) hotel was filthy and very dated no aircon or fans in rooms
3.0
Poor
Matt, Sept 2026
Pros (+) Breakfast was OK Location was close to the airport
Cons (-) Bed was small and uncomfortable Room had no air con or fan, temp was 30c, so sleep impossible Bathroom basin had no plug
1.0
Poor
Josephine, Sept 2026
Pros (+) Near airport
Cons (-) No air con, room beyond basic, terrible mattress, bed base stained, bathroom full of rust and shower screen looked like never been cleaned. Breakfast basic and coffee machine broke substandard
9.2
Wonderful
Anonymous, Sept 2026
Great for one night late flight, staff amazing, clean, quiet and lovely breakfast
4.4
Mediocre
Anonymous, Sept 2026
There was a mix up with our flight return. So I had to find accommodation for two nights . I found this hotel near the airport which I thought was handy . I was kidding my partner on that it had no swimming pool . Well that’s an understatement. Got to hotel was at reception and I then showed my partner the pool which was shown on the brochure. Then I asked the receptionist what floor the pool was ...
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2.4
Poor
Anonymous, Aug 2026
No pool no gym nothing breakfast is not good and parking u can forget
Cons (-) Nothing, as always, it was as expected ; good.
6.0
Okay
Hayo, Aug 2026
Pros (+) I liked the location due to my early departure from airport TFS. Close to the bus terminal San Isidro one does not get lost. I liked also to visit by bus El Médano from there and walking to the (nudist) beach.
Cons (-) Internet was not working, until I found the on/off switch at the router under the desk. There was no aircon. The matress was thin and cheap. The shower was quiet low for my size.
8.0
Very good
Anthony, Jun 2026
Pros (+) The staff are very friendly and work hard
Cons (-) It is an old property which requires some investment
