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Back Bay car hire directory

All major car hire suppliers in Back Bay, Boston

Hertz

6.5

Okay

109 reviews•3 locations

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Overview

Recent reviews

2.0

Poor|Sept 2023

After making the reservation on line, I went in person to the office to add an additional day to the rental. After waiting in line for 30 minutes at an office in downtown Boston staffed by a single person (the rare office not out at the airport), the person in the office did this and quoted me a price which was essentially the same as the initial quote with one more day at the same daily rate. When I went later to print the rental information which was emailed to me I discovered that the price had gone up by 35% (for taking a 9 day rental to a 10 day rental) with an increase in both the base rate and the daily rate. After close to an hour on the phone with unhelpful customer service, I cancelled the rental and went to Enterprise instead — a price comparable the original quote from Hertz, with an office staffed by multiple people eager to be helpful. An experience which will shift my loyalty in the future.

2.0

Poor|Sept 2023

I booked a reservation and was not told that the location CLOSED at 4:00 on Saturday! My train didn’t get in until after 4:00. It cost me several HUNDRED DOLLARS to get a car at the airport.

6.0

Okay|Aug 2023

Tried to rent me a Tesla, but where we were going did not have easy access to charging stations, then had to pay to “upgrade” to a lower class gasoline car. This was not requested or mentioned in reservation, but what can you do. I tried calling to change my vehicle drop off location to another near by location and customer service was poor, lady barely spoke English and could not understand what I was asking. I basically gave up. The car was otherwise fine.

4.0

Mediocre|Jun 2023

The location in downtown Boston instead of airport was the worst possible location. Traffic in Boston made it difficult to reach your office. Staff at office was good. Car was dirty when picked up.

2.0

Poor|Jun 2023

Counter folks were very kind

2.0

Poor|May 2023

Rental was for the wrong location. Called Hertz to get it fixed and they wanted to charge over $500 for a 1 day rental so I wasn’t even able to get a car from them.

1 out of 37

Dollar

5.6

Fair

43 reviews•2 locations

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Overview

Recent reviews

8.0

Very Good|May 2023

I had to wait 40 minutes to pickup the car. Otherwise perfect

2.0

Poor|Mar 2023

The staff is very disorganized in the office and don’t seem to process customers with urgency.

10.0

Wonderful|Sept 2022

very easy process. Melvin Suarez at the Boston Harbor site was outstanding!

2.0

Poor|Jul 2022

This was a complete disaster. I did not end up renting the car, because the pickup location was not at the AIRPORT!! I was supposed to pick up the car at Boston Logan, but after standing in line for an hour, I get to the counter, and the agent informed me that the rental was booked for DOWNTOWN Boston.... why would that have been? Why would I go downtown Boston and not pick up straight from the airport? I asked the agent if they could transfer the reservation and he said he could not, there was nothing he could do and they didn't have any extra cars available. Then I called the downtown office, and they were CLOSED for the day! I had to scramble to find another rental car company that had available cars. I was out the entire cost of the rental since I prepaid, and there is no change or cancellation available. I'm sorry, but this was unforgivable and I will never do car rental business through this website again.

2.0

Poor|Jul 2022

Waited in line for 2 hrs+, 2 rude clerks, couldn’t correct a mistake without telling me they would charge me an extra $200 Had to talk to a manager

4.0

Mediocre|Jul 2022

I turned the car in one day early and they refused to give me a credit because I prepaid. I will never prepay on a car rental again.

1 out of 15

Enterprise Rent-A-Car

8.0

Very Good

9 reviews•2 locations

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Overview

Recent reviews

2.0

Poor|May 2023

They texted me a few hours before scheduled car pickup and said they were out of cars

2.0

Poor|Sept 2022

Enterprise overbooked by 50 cars. There was absolutely no way for us to get our reservation

2.0

Poor|Aug 2022

When I got there I realized they canceled my reservation.

10.0

Wonderful|Jun 2022

drop off tampa very friendly employee

2.0

Poor|May 2022

They did not have any cars available even though we had a reservation. Was hung up on numerous times on the phone. Ended up renting directly from Budget for 2/3 the price.

10.0

Wonderful|Jul 2021

This was such an easy rental - I got a flat tire up in northern NH and was able to get it replaced and billed to Enterprise with no hassle. The folks working at the counter are wonderful - I always choose Enterprise because things just go smoothly with these rentals.

1 out of 3

Avis

6.5

Okay

8 reviews•2 locations

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Overview

Budget

6.5

Okay

9 reviews•1 location

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Overview

Recent reviews

10.0

Wonderful|Aug 2022

The car was great and process was very easy. The only thing people may want to consider is to pay for the gas option (bring it back empty) which I know is not typically the most economical. Let me explain. The office closes at 6pm sharp. If you miss that, you have the car another day. I came back on the day of a Red Sox game. The closest gas station was about a mile away. However, when I got there, they had stopped selling gas to park cars around their pumps. Then the second gas station I found did the same! I found one even further out that finally would sell me gas. With all the Fenway traffic and the hassle, I would have bit the bullet paid the “bring it back empty” option.

10.0

Wonderful|May 2022

they tried to make me sign something that said there was nothing wrong with the car (upon pickup) before I saw the car. It was... sketchy. I was able to go look at the car, but it was weird that I had to ask to do that.

10.0

Wonderful|Mar 2022

Car was great b/c luggage fit and it did fine in snow. Drop off was easy.

7.9

Good|Oct 2021

What I didn’t like. The vehicle was not clean and not completely full of fuel. There was either a transmission or engine misfire issue with this vehicle. The vehicle would bang and jump at low speed from still start. So this vehicle was not properly checked before re-renting.

1.9

Poor|Aug 2021

Rude they weren’t helpful and had an attitude about everything

4.0

Mediocre|Jul 2021

Back Bay was convenient for pickup/drop off

First car was a new Kia Soul that overheated after 3 miles; had to return for new but smaller car. Barely made appointment. Office made no adjustments for inconveniences. Found out the Kia was later rented out and had additional breakdowns.

1 out of 3

Thrifty

5.8

Fair

5 reviews•1 location

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Overview

Recent reviews

10.0

Wonderful|Oct 2022

We were well taken care of after an initial hiccup of not knowing the dealer closed at 3:30 pm. We were forced to rent a car at full rate for the first night which was expensive. More communication about the closing time spills have been helpful. Also a phone number that reaches a person would be nice.

10.0

Wonderful|Oct 2022

Staff was really kind and helpful. Someone had smoked in the car.

4.0

Mediocre|Sept 2022

Daily rate and quality of the vehicle was good, but lots of hidden fees that were not explained at pick-up. If you need to use EZPass, Thrifty requires you to pay a daily rate for each day you have the car, even if only going through tolls 1 day.

1 out of 2

Driving with a car hire in Back Bay - FAQs

Learn everything there is to know about hiring a car in Back Bay so you can be properly prepared for your next trip

What is the cheapest car hire company in Back Bay?

The cheapest car hire company in Back Bay is Hertz for as low as €44 per day. Keep in mind that these prices were found in the past 72 hours and are subject to change based on when you book your hire, what neighbourhood you plan to visit, and what type of car you hire.

What is the best rental car company in Back Bay?

The best car rental company in Back Bay is Enterprise Rent-A-Car, which has a rating of 7.9/10 from 6 momondo users.

Is car hire cheaper in other Boston neighbourhoods?

At the moment, the cheapest neighbourhoods to hire a car in Boston are Seaport District and Bay Village from Sixt and Hertz, respectively. Sixt in Seaport District has average hire rates of €26/day while Hertz in Bay Village offers hire for €40/day on average.

How long do people hire a car when staying in Back Bay?

The majority of momondo users will hire a car in Back Bay for 9 days at an average cost of €86 per day. Hiring for 1 week will cost a total of €578, while hiring for just the weekend will cost €273 in total. You can also hire a car for a month or longer if need be - according to our data, hiring a car for a month in Back Bay costs, on average, €1,587 total.

When is the best time to hire a car in Back Bay?

Consider hiring a car in Back Bay during the month of January. This is the cheapest time of year to hire, and you can often find deals for €45/day on average. In contrast, the most expensive month to hire a car in Back Bay is July, when prices are often €120/day on average. Be sure to book your car hire at least 47 days ahead of your intended pick-up date for the best deals.

When did momondo last update prices for cars in Back Bay?

Prices for cars in Back Bay are updated daily.

How many operators does momondo search for cars in Back Bay?

There are 15 operators available for cars in Back Bay as of January 2025.

How old do you have to be to hire a car in Back Bay?

Among different countries, including Back Bay, the minimum age for drivers varies. In numerous EU countries, drivers must be 18 years old. To hire a car overseas, you'll generally need to be at least 21, and if you're under 25, a young driver surcharge may be imposed. It's recommended that you review the policy of the hire company you're considering before booking.

What documentation or ID do you need to hire a car in Back Bay?

All drivers must have a valid full driving license when hiring a car in Back Bay. If the license is written in a different language from the country of hire, an International Driving Permit may be required to avoid the risk of potential fines. If you're hiring a car overseas, you may also need to provide proof of return travel and accommodation information during your stay. It is always advisable to check with the individual hire company you're booking with.

Why use momondo?

Why should I use momondo to book a car hire in Back Bay?

You should book a car hire in Back Bay using momondo because it is quick, free and easy to use and could save you money. momondo does the hard work of finding the car hire prices and policies, all you need to do is compare and choose what works best for your trip.

How does momondo help me find the best car hire deal in Back Bay?

momondo helps you find the best car hire deal in Back Bay by allowing you to filter results by price, capacity, car features, drop off, pick-up location and many more.