Car Hire in Grand Cayman

Your listing was vague at best about insurance coverage. I paid for insurance but when I received it, it did not cover 3rd party liability. That was a charge I would have to pay at the desk when I picked up the car (surprise!) After going through 3 parties, all pointing fingers at each other (Cheapflights, Kayak, Budget), I immediately cancelled the booking. You need to be more up front with people about insurance needs and costs. This was brutal.

Car was fine. I did not like the additional gas charge after I filled up the car.

Friendly staff!

Rented from Hertz in GC several times, and this particular vehicle was without a doubt below the standard we have come to expect of Hertz. The staff at pickup and drop-off were exceptionally friendly and helpful, my overall rating of 'okay' comes from a car in below-average condition. First, the key fob was scotch-taped together and could not be closed, none of the lock/unlock functions worked, including the trunk. The door strap on the front passenger door was completely missing, causing the door to always want to close getting in or out. The gas cap was very hesitant and did not open without a struggle. The gas gauge showed 3/4 tank upon pickup and when filling with gas would not hold more than 3/4 tank, suggesting the gauge may have a problem. These minor inconveniences combined with a car showing numerous dents and dings, a cigarette burn in the driver seat, and basic overall rough use are below the standards we are used to from Hertz.

Very fast service, nice and friendly staff, reasonable prices. Thanks

Excellent customer service at pick-up/drop off. Thank you.