Hertz car hire in Fort Wayne

When I picked up the car, the employee told me it had half a tank of gas, which it did. However he put on the rental agreement that it was full. I did not notice this until after they charged me an additional $47.00 for gas. It had more gas when I dropped it off than when I picked it up.

Do not use Hertz in Fort Wayne anymore! There was no staff member there at pickup. Myself and 5 other renters were waiting outside and no staff member ever arrived. I called a "nearby" hertz (60 miles away) to ask if they could find out what's going on at our location. After a few minutes making phone calls, the nearby staff member came back on the line and said that no one was working and that no one would be coming. We were all out of luck. I needed my rental car to pick my mother up from the airport to see my dying grandmother in the hospital. When trying to cancel my reservation, after almost 1 hour on hold, the hertz employee told me that they had no ability to cancel it since it was booked through a 3rd party. That's after spending HOURS on the phone trying to navigate automated phone tree systems with priceline, the 3rd party booking agent, and hertz. These automated systems would literally trade me back and forth with each other. I was finally able to cancel my reservation through the hertz website just after a hertz phone center employee ARGUED with me that I was dumb and they could not adjust or cancel my booking. When I finally was able to cancel it, I was charged a $50 cancelation fee. I am outraged by this fee, but who on earth would I even begin to talk to to try and get my cancelation fee refunded? I will never use hertz again and tell everyone I meet to avoid them like the plague. My grandmother is now dead, by the way. Thanks hertz, for making those last precious moments with her full of frustration and outrage.

Called me saying they had no cars minutes before my flight left