Hertz car hire in San José Juan Santamaria Intl Airport
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Driver's age: 26-65
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Below you will find information for every Hertz car hire location in San José Juan Santamaria Intl Airport, including address, phone number, and reviews
View Hertz Locations near San José Juan Santamaria Intl Airport
Hertz reviews
3.7
Based on 20 verified guest reviews
3.7Pick-up/Drop-off
3.7Value for money
5.1Cleanliness
5.0Comfort
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Despite having a reservation and reconfirming before leaving, when we arrived at the San Jose airport to pick up the car, the Hertz agent said there were no cars available. He checked on the computer for about a minute and asked us to ask other car rental companies. He was not interested in helping us out. After a day we went to another Hertz location in downtown San José, again, we were given a cold shoulder. The fact that we had a reservation meant nothing to them. They left us stranded without a car, which completely ruined our vacation. We will never rent from Hertz again and we will make sure that our families and friends never rent from Hertz either. If Hertz wants to improve service I recommend they fire their entire staff in San Jose and hire people with customer service experience.
Excellent car
Hertz let us down terribly. Worst experience ever. We reserved a car two months prior to our trip to Costa Rica, re confirmed at least 3 times, and the day we came to pick it up they said they did not have any cars at all because it was the high season. So unprofessional company. We will never rent from Hertz again, people at the hotel told us Hertz did the same thing to them. It has been so inconvenient to say the least. DON’T RISK YOUR VACATION WITH HERTZ.
We couldn’t rent the car because Hertz rent the car to another person without informing us. Poor service, horrible guess service.
When we arrived to the car rental at the airport in San Jose, Costa Rica, we were told that the car is not available, because we didn't come on time. I showed the reservation and it did show that we came on time. However, the representative insisted that they still don't have any cars. He told us that we ca get a more expensive car from another rental company and he would process that rental for us. we refused to get a significantly more expensive car , because that is not what we were looking for to rent in the first place. The representative was not helpful at all and he moved to the people who were in line behind us. Then, he told us that the rental was overbooked by the company. After calling the Hertz 1 800 number in US, I was told that they can't help us at all and that we should get the more expensive car. This was the most discussing rental experience I have ever had. We were lied straight into our face. I am never going to book a car rental with Hertz again and will spread the word as much as possible about this negative experience.
FAQs about hiring a car from Hertz at San José Juan Santamaria Intl Airport
What is the most popular car hire type from Hertz at San José Juan Santamaria Intl airport?
The most popular type of cars to hire from Hertz at San José Juan Santamaria Intl airport are SUV cars. This type of car costs €28 per day on average. 30% of users prefer to hire SUV cars from Hertz at San José Juan Santamaria Intl airport due to price, availability, and their planned activities.
Where can I find Hertz car hire at San José Juan Santamaria Intl airport?
If you're looking for an Hertz car hire near San José Juan Santamaria Intl airport, the closest location can be found at Juan Santamaria Intl Apto., and you can call them on +506 4036 9513
Does Hertz offer shuttle or airport pick-up services from San José Juan Santamaria Intl airport (SJO)?
Yes, Hertz has pick-up services available from San José Juan Santamaria Intl airport (SJO).
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