Useful insights to help you book the perfect car hire in Riviera Maya
Companies
Other Information
What is the best car hire agency in Riviera Maya?
Consider hiring a car from Alamo, which is currently the best rental agency in Riviera Maya, according to our users. Alamo has 8 locations in some of Riviera Maya’s must-see cities, like Playa del Carmen. With 128 reviews and an average rating of 4.7/10, Alamo is a favourite among travellers visiting Riviera Maya.
What is the most popular type of car to hire in Riviera Maya?
40% of users prefer to hire Compact vehicles in Riviera Maya, making it the most popular car hire type. If you are also interested in hiring one for your trip to Riviera Maya, then you can expect to pay around €27 per day.
Riviera Maya car hire deals found on momondo
Find the car hire in Riviera Maya that's right for you
Small cars
€8 - €45
All Car Types
€8 - €54
The average price of a small car hire in Riviera Maya is €11. The cheapest time to hire a small car in Riviera Maya is in November. The price is 28% lower than the rest of the year at just €8 per day. A small car rental is typically 0% more expensive than the average rental car in Riviera Maya. The average price of a car hire in Riviera Maya can vary based on a number of factors including supply, popularity of the vehicle, and how far out you book your car hire. Below are the best prices for Riviera Maya small car hire found on momondo in the past week.
You should advertise how much is the amount you freeze on people’s credit card in order to trick/scam them into either take YOUR insurance or to keep the rental payment incase we don’t want to stay with your rental service due to the lack of information provided ahead. I mean we know that’s your tactic but it very sneaky and unprofessional and nope not recommending your company. How is it normal that if we take the insurance through Kayak you still force people to give a credit card deposit of 13k USD , wth is that. And kayak too should let their customers know what to expect once at destination. Definitely not going through you next time and will go to the others who are more straight forward.
2.0
Poor|Aug 2023
Horrible. They tried to charged $1100 in insurance on top of the price. I’m still waiting on my refund.
2.0
Poor|Apr 2023
Really Bad experience, Scamming techniques, Extortion. Save yourself the trouble and go with Hertz.
2.0
Poor|Mar 2023
An absolute rip off. Prices are not accurate. Salesmen try to force you into expensive insurance (over $100 per day) and after going back and forth for an hour they said, ok but you have to put a $13,000 hold on your card to rent. Ended up just leaving without the car. Would NEVER use this company in the future and would recommend my friends and coworkers steer clear of this absolute joke of a company. Stick with reputable car rental services like Enterprise, Avis or Hertz.
2.0
Poor|Feb 2023
Hidden costs on the insurance
2.0
Poor|Nov 2022
They didn’t find the reservation. Also, they told me that if they could find it, it will be a $35,000 USD deposit. Which is a straight-up lie. Completely unprofessional and lazy.
Car reserved wasn’t available, they bring another car from another company, was 3 times more expensive and we waited 3.5 hours to get possession … Will never going to use it again …
4.0
Mediocre|Sept 2023
An additional USD$1000 had to be paid for insurance, that I thought I selected in my rental price selection. The car smelled like a dead rat, which was hard to get rid off.
2.0
Poor|Jun 2023
It doesn’t matter where or for how much you book anything. They’ll create a new reservation and charge you an unreasonable rate. It’s a game and you’re sport.
2.0
Poor|Mar 2023
- budget said they didn’t have my reservation on file because I made it 24 hours ago - they said they’ll do a direct deal with me - they charged me $76 / day instead of $37 as agreed per my Kayak booking - they charged me extra for insurance (the Kayak price didn’t mention this ?)
The agent misrepresented what we had booked and included unnecessary charges that we did not understand because they were in pesos. As a result , we paid almost double the amount of our reservarion. We got scammed.
4.0
Mediocre|Jul 2023
Our flight was delayed in landing and by the time we made it to the check in desk at hertz our car was no longer held. I was informed that the policy was for hertz to hold it only 60 minutes after the my check in time. We had 6 passenger so we need at least that many seat belt. A vehicle was eventually found for us but not until I was up sold over $600 at the counter. I’m not sure why we bothered to hav a reservation to only be gauged and delayed. Thankfully our 3 year old’s iPad’s battery didn’t die.
6.0
Okay|Feb 2023
The car rental process and vehicle were fine. It took over 2 hours to return the car. Understaffed location and lengthy process for a location serving 4 separate companies.
8.0
Very Good|Feb 2023
Dodge SUV was a very comfortable car for a 6,000km trip across the Mexican Sierras. Modern technologies in a nice package. Insurance a bit pricey but overall worthy experience. Staff was friendly despite huge traffic and many customers.
2.0
Poor|Feb 2023
They play with the price Very bad experience
2.0
Poor|Feb 2023
Renting in Mexico is a nightmare. When I declined their “optional” insurance, they put a &2,200 hold on my credit card. In order for them to remove the hold on my credit card I was forced to take the insurance. Credit card holds are typically $250. Hertz Mexico has lost their minds. When I told them to just keep the rental and I would find transportation, he then told me I would have to pay at least one day because he had written the contract. Absolutely terrible service!
Very Bad service, 1,5 hours to late open the Store on pick up and return + we have to pay 40€ extra for insurance we "need". Never again there!
8.0
Very Good|Jun 2021
The car was clean pick up easy except for drop off.
Before leaving when I picked up the car I specifically asked about the gas—whether or not I had to bring it back with a full tank and they said no. Turns out I did and was charged crazy high price for gas when I returned it.
We rented 2 cars, they told us they didn't have one of our cars available so they said they would give us something similar which was fine. We waited hours to get our car and when we had our cars ready to go the smaller one wasn't even what they told us they would give us. Plus, for each you have to give a down deposit of approximately 3000$ usd each. Even if we had insurance for both cars we still had to give a deposit. It's insane. We had 2 cars and total amount of deposit was close to 7000 usd $. Returning the cars was easy though. We didn't get our deposit back after 2 days ... i cant wait to see about that they said it can be up to 96 hours....
10.0
Wonderful|Dec 2022
As usual
2.0
Poor|Dec 2022
They are attempting to charge me for some body damages that were there previously at the the time I picked up the car. The Person (Guadeloupe was her name at Cancun Airport) made note of the damages after we examined the vehicle at pickup time but when I returned the car the notes were not on Avis documentation. They are holding my deposit of US $ 3000.00 for “investigation” after I protested and told them I DID NOT SCRATCHED THE VEHICLE and the small damages were there at pickup time. Either there is a mistake or it’s a scam to generate more revenue for this location in Cancun. Very bad experience and I hope my deposit will be returned.
2.0
Poor|Nov 2022
Expect to pay extra fees for insurance that makes the rental high dollar and unexpected
10.0
Wonderful|Jul 2022
When you rent a car in Mexico, Avis is the way to go. In Mexico, there is a mandatory liability insurance required by law. That insurance is rarely covered by your personal insurance and is provided by the car rental company. If you rent with other company, they will charge you that insurance at very high costs (an extra at your initial booking price). But at Avis Mexico, there are no bad surprises. That insurance is always included in the online booking price. Again, Avis is the way to when you are renting a car in Mexico.
2.0
Poor|Mar 2022
The information on where the rental Car pick up and the cost were incorrect information. We arrived at the pick up site we made the reservation for and there was no Avis site and they called to say that it was only for guests of a particular hotel and that we would have to pay extra to get the car. It cost us more than double the price we signed up for and cost us hours of our time and having to pay extra taxi costs to return the car. Very aggravating experience!
Car was dented and dated. Back window was broken and engine made knocking sound when idling. They required a $5,000 USD deposit - which is unusual. Other car companies in the area require a MUCH lower deposit. The whole interaction/exchange felt like a scam.
2.0
Poor|Aug 2022
Overcharged compared to other rentals Not willing to change location of pick up
8.0
Very Good|May 2022
The car was clean and had no problems and the pre-inspection was thorough. That gives a very comfortable feeling It would have been more comfortable if the tank was full. We now had to stop for gas soon after we picked-up the car
2.0
Poor|Apr 2022
They tried to overcharge us. They took ages to assist us. Super bad manners and attitude. Never ever recommending this to anyone.
2.0
Poor|Mar 2022
They sold the car before we got there, so the reservation was pointless. The customs took 1.5 hours which they claimed caused them to believe we didn't want the car. We had to walk the line and pay twice as much for a car.
1.9
Poor|Aug 2021
They cancelled 2 days before i was to arrive..... thus making my new reservation a lot more money (last minute).
It felt like they scammed me with a rental that went from $124CAD to $376. I only included liability insurance and 2 carseats for 2 days what I was quoted ahead of time by Dollar, $238 plus $60 total for the seats. But they don't tell you on the website that there is a 29.5% fees added to that(I assumed maybe 10%), the car seats were out of date, and we never got the car we wanted. We got a beat up Suzuki instead of a Jeep. The problem is after a long flight with 2 small kids and a 2 hr line up at the rental, you'll sign anything to get going.
2.0
Poor|Jan 2022
The price shown when I made the reservation wasn't the one I had once I got there. They charged me a "mandatory" insurance although I already had one with my credit card. It doubled the original price. I won't come back anymore, really poor experience. Also, it was impossible to find the counter, there was no one there at first. Hopefully a lady helped me and said that Hertz and Dollar are basically the same.
2.0
Poor|Jan 2022
Price quotes was3x due to full coverage law
5.9
Fair|Oct 2021
Honestly, I didn't know renting an SUV would cost about 1200 upfront 400 would come back to me but I didn't account for that cost so we went with the full-size car for 500 with 150 coming back all this to say read your rental agreement it doesn't say anything about insurance which feels like a rip-off but you must have it so when your planning just account for this charge to be $90/$75/$55
1.9
Poor|Aug 2021
Be careful with renting from Dollar/Hertz, they tried to charge me for unnecessary fees, taxes and insurance, the price doubled from the reserved agreed up amount. At that point it was cheaper to get taxis so we walked away.
1 out of 5
Dollar Locations in Riviera Maya
Car hire in Riviera Maya
Learn everything there is to know about hiring a car in Riviera Maya so you can be properly prepared for your next trip
When did momondo last update prices for cars in Riviera Maya?
Prices for cars in Riviera Maya were last updated today.
How old do you have to be to hire a car in Riviera Maya?
Among different countries, including Riviera Maya, the minimum age for drivers varies. In numerous EU countries, drivers must be 18 years old. To hire a car overseas, you'll generally need to be at least 21, and if you're under 25, a young driver surcharge may be imposed. It's recommended that you review the policy of the hire company you're considering before booking.
What documentation or ID do you need to hire a car in Riviera Maya?
All drivers must have a valid full driving license when hiring a car in Riviera Maya. If the license is written in a different language from the country of hire, an International Driving Permit may be required to avoid the risk of potential fines. If you're hiring a car overseas, you may also need to provide proof of return travel and accommodation information during your stay. It is always advisable to check with the individual hire company you're booking with.
Why use momondo?
Why should I use momondo to book a car hire in Riviera Maya?
Choosing momondo to search for car hire in Riviera Maya makes sense because it is quick and free of charge. We find all the rental car hire prices and policies, you simply choose what works best for you and your trip.
How does momondo help me find the best car hire deal in Riviera Maya?
momondo makes it easier for you to find great car hire in Riviera Maya, by allowing you to refine your search with numerous filtering options. You can narrow your selection by looking at price, car type, location and more.
Does momondo show car hire deals in Riviera Maya with free cancellation?
Of course! momondo has a dedicated filter for users to specifically look at car hire in Riviera Maya which offer free cancellation.
Can I hire a car with a fair fuel policy in Riviera Maya on momondo?
Absolutely! momondo offers this feature when searching for a car hire in Riviera Maya.
Can I find a car hire in Riviera Maya which offers enhanced cleaning on momondo?
Yes, momondo shows deals with enhanced cleaning services for hire cars in Riviera Maya.
Can I search for car hire in Riviera Maya with unlimited mileage on momondo?
momondo offers a filter specifically for unlimited mileage on car hire in Riviera Maya.
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