Useful insights to help you book the perfect car hire in Riviera Maya
Companies
Other Information
What is the best car hire agency in Riviera Maya?
Consider hiring a car from Alamo, which is currently the best rental agency in Riviera Maya, according to our users. Alamo has 13 locations in some of Riviera Maya’s must-see cities, like Playa del Carmen. With 164 reviews and an average rating of 4.7/10, Alamo is a favourite among travellers visiting Riviera Maya.
What is the most popular type of car to hire in Riviera Maya?
36% of users prefer to hire SUV vehicles in Riviera Maya, making it the most popular car hire type. If you are also interested in hiring one for your trip to Riviera Maya, then you can expect to pay around €27 per day.
Riviera Maya car hire deals found on momondo
Find the car hire in Riviera Maya that's right for you
Small cars
€8 - €43
All Car Types
€16 - €57
The average price of a small car hire in Riviera Maya is €11. The cheapest time to hire a small car in Riviera Maya is in November. The price is 34% lower than the rest of the year at just €8 per day. A small car rental is typically 15% less expensive than the average rental car in Riviera Maya. The average price of a car hire in Riviera Maya can vary based on a number of factors including supply, popularity of the vehicle, and how far out you book your car hire. Below are the best prices for Riviera Maya small car hire found on momondo in the past week.
despite an email confirmation the car was not available
10.0
Wonderful|Aug 2023
Good service
10.0
Wonderful|Jun 2023
Everything was perfect
10.0
Wonderful|May 2023
Very friendly and polite.
2.0
Poor|Feb 2023
They had no car despite the booking being confirmed. Could not offer any service or help. And they have closed their office on Cozumel. My advice, avoid them
2.0
Poor|Feb 2023
Typical big rental company scam. Offer low rental rate and rip you off with the insurance costs when you pick up the vehicle. I had proof of CDW coverage from my credit card bank but they had some reason it wasn't acceptable. Final price would have been 3 times the original quote. I went to a local company and got a better car and saved myself US$600.00 for the 4 week rental.
I got totally swindled. I paid 27 up front for the car through kayak, when I got there I HAD to pay another 200 dollars for “mandatory insurance” and leave a 1500 dollar hold on my credit card as a deposit. The car was mostly kind of messed up, bolts fell off the license plates so they were dangling, the interior wasn’t very clean, and I just got a sense they were trying to steal money from me the whole time. Never again
4.0
Mediocre|Jan 2025
When I arrived at the Tulum Airport, there was another 600$ USD to pay for assurance and another 2500$ USD of deposit. I reserved a SUV and they gave me a little car cause the SUV was already rented and there was no more in the parking. I'm really not satisfied and it was the las time I rent a car here.
2.0
Poor|Jan 2025
Stay away. Had to wait 3 hours in the heat. Everyone in line I front of me they canceled their reservations and tried to charge them 5x as much. The price you book online will be at least double by the time you’re done with these cons
2.0
Poor|Dec 2024
do not rent from mexrentacar. con artistry and scams.
2.0
Poor|Aug 2024
I never rented. They waited until u get there to tell me I have a mandatory US 300$ of local insurance to pay
2.0
Poor|Jul 2023
It should be made clear up front when purchasing the rental online that there is an additional liability insurance you have to pay when picking up the rental car. This was hidden deep down into the confirmation email. I had to have the representative tell me over the phone where to find it. My rental premium ended up being double what I originally thought I would be paying. I'm not happy at all about this and will not be using them again.
You should advertise how much is the amount you freeze on people’s credit card in order to trick/scam them into either take YOUR insurance or to keep the rental payment incase we don’t want to stay with your rental service due to the lack of information provided ahead. I mean we know that’s your tactic but it very sneaky and unprofessional and nope not recommending your company. How is it normal that if we take the insurance through Kayak you still force people to give a credit card deposit of 13k USD , wth is that. And kayak too should let their customers know what to expect once at destination. Definitely not going through you next time and will go to the others who are more straight forward.
2.0
Poor|Aug 2023
Horrible. They tried to charged $1100 in insurance on top of the price. I’m still waiting on my refund.
2.0
Poor|Apr 2023
Really Bad experience, Scamming techniques, Extortion. Save yourself the trouble and go with Hertz.
2.0
Poor|Mar 2023
An absolute rip off. Prices are not accurate. Salesmen try to force you into expensive insurance (over $100 per day) and after going back and forth for an hour they said, ok but you have to put a $13,000 hold on your card to rent. Ended up just leaving without the car. Would NEVER use this company in the future and would recommend my friends and coworkers steer clear of this absolute joke of a company. Stick with reputable car rental services like Enterprise, Avis or Hertz.
2.0
Poor|Feb 2023
Hidden costs on the insurance
2.0
Poor|Nov 2022
They didn’t find the reservation. Also, they told me that if they could find it, it will be a $35,000 USD deposit. Which is a straight-up lie. Completely unprofessional and lazy.
Very helpful, great customer service!! Highly recommended
6.0
Okay|Mar 2023
We rented 2 cars, they told us they didn't have one of our cars available so they said they would give us something similar which was fine. We waited hours to get our car and when we had our cars ready to go the smaller one wasn't even what they told us they would give us. Plus, for each you have to give a down deposit of approximately 3000$ usd each. Even if we had insurance for both cars we still had to give a deposit. It's insane. We had 2 cars and total amount of deposit was close to 7000 usd $. Returning the cars was easy though. We didn't get our deposit back after 2 days ... i cant wait to see about that they said it can be up to 96 hours....
10.0
Wonderful|Mar 2023
Great service, car was impecable, something este to say about a Car Rental company. Both Eder and Benjamin were a pleasure to deal with!
Car reserved wasn’t available, they bring another car from another company, was 3 times more expensive and we waited 3.5 hours to get possession … Will never going to use it again …
4.0
Mediocre|Sept 2023
An additional USD$1000 had to be paid for insurance, that I thought I selected in my rental price selection. The car smelled like a dead rat, which was hard to get rid off.
2.0
Poor|Jun 2023
It doesn’t matter where or for how much you book anything. They’ll create a new reservation and charge you an unreasonable rate. It’s a game and you’re sport.
2.0
Poor|Mar 2023
- budget said they didn’t have my reservation on file because I made it 24 hours ago - they said they’ll do a direct deal with me - they charged me $76 / day instead of $37 as agreed per my Kayak booking - they charged me extra for insurance (the Kayak price didn’t mention this ?)
2.0
Poor|Feb 2023
They didn’t provide a car
2.0
Poor|Feb 2023
We changed the reservation and when we arrived there were no cars. This was disappointing. The man working at Budget was very nice and sorry. But he had no cars.
The agent misrepresented what we had booked and included unnecessary charges that we did not understand because they were in pesos. As a result , we paid almost double the amount of our reservarion. We got scammed.
4.0
Mediocre|Jul 2023
Our flight was delayed in landing and by the time we made it to the check in desk at hertz our car was no longer held. I was informed that the policy was for hertz to hold it only 60 minutes after the my check in time. We had 6 passenger so we need at least that many seat belt. A vehicle was eventually found for us but not until I was up sold over $600 at the counter. I’m not sure why we bothered to hav a reservation to only be gauged and delayed. Thankfully our 3 year old’s iPad’s battery didn’t die.
6.0
Okay|Feb 2023
The car rental process and vehicle were fine. It took over 2 hours to return the car. Understaffed location and lengthy process for a location serving 4 separate companies.
8.0
Very Good|Feb 2023
Dodge SUV was a very comfortable car for a 6,000km trip across the Mexican Sierras. Modern technologies in a nice package. Insurance a bit pricey but overall worthy experience. Staff was friendly despite huge traffic and many customers.
2.0
Poor|Feb 2023
They play with the price Very bad experience
2.0
Poor|Feb 2023
Renting in Mexico is a nightmare. When I declined their “optional” insurance, they put a &2,200 hold on my credit card. In order for them to remove the hold on my credit card I was forced to take the insurance. Credit card holds are typically $250. Hertz Mexico has lost their minds. When I told them to just keep the rental and I would find transportation, he then told me I would have to pay at least one day because he had written the contract. Absolutely terrible service!
Very Bad service, 1,5 hours to late open the Store on pick up and return + we have to pay 40€ extra for insurance we "need". Never again there!
8.0
Very Good|Jun 2021
The car was clean pick up easy except for drop off.
Before leaving when I picked up the car I specifically asked about the gas—whether or not I had to bring it back with a full tank and they said no. Turns out I did and was charged crazy high price for gas when I returned it.
Learn everything there is to know about hiring a car in Riviera Maya so you can be properly prepared for your next trip
When did momondo last update prices for cars in Riviera Maya?
Prices for cars in Riviera Maya were last updated today.
How old do you have to be to hire a car in Riviera Maya?
Among different countries, including Riviera Maya, the minimum age for drivers varies. In numerous EU countries, drivers must be 18 years old. To hire a car overseas, you'll generally need to be at least 21, and if you're under 25, a young driver surcharge may be imposed. It's recommended that you review the policy of the hire company you're considering before booking.
What documentation or ID do you need to hire a car in Riviera Maya?
All drivers must have a valid full driving license when hiring a car in Riviera Maya. If the license is written in a different language from the country of hire, an International Driving Permit may be required to avoid the risk of potential fines. If you're hiring a car overseas, you may also need to provide proof of return travel and accommodation information during your stay. It is always advisable to check with the individual hire company you're booking with.
Why use momondo?
Why should I use momondo to book a car hire in Riviera Maya?
Choosing momondo to search for car hire in Riviera Maya makes sense because it is quick and free of charge. We find all the rental car hire prices and policies, you simply choose what works best for you and your trip.
How does momondo help me find the best car hire deal in Riviera Maya?
momondo makes it easier for you to find great car hire in Riviera Maya, by allowing you to refine your search with numerous filtering options. You can narrow your selection by looking at price, car type, location and more.
Does momondo show car hire deals in Riviera Maya with free cancellation?
Of course! momondo has a dedicated filter for users to specifically look at car hire in Riviera Maya which offer free cancellation.
Can I hire a car with a fair fuel policy in Riviera Maya on momondo?
Absolutely! momondo offers this feature when searching for a car hire in Riviera Maya.
Can I find a car hire in Riviera Maya which offers enhanced cleaning on momondo?
Yes, momondo shows deals with enhanced cleaning services for hire cars in Riviera Maya.
Can I search for car hire in Riviera Maya with unlimited mileage on momondo?
momondo offers a filter specifically for unlimited mileage on car hire in Riviera Maya.
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