About
Rooms
Amenities
Reviews
Location

Caracol Suite Hotel

3-star Hotel with Room service

3 stars

Av. 10 Norte 315 Dep 1 Entre 24 Y 26, 77510 Playa del Carmen, Quintana Roo

+52 984 147 9121
8.1
Very Good

based on 503 reviews

Provider
Provider for Caracol Suite Hotel
Provider for Caracol Suite Hotel
Provider for Caracol Suite Hotel
Voted the Winner of Europe's Best Travel App 2023

About Caracol Suite Hotel, Playa del Carmen

Cleanliness
6.0
Comfort
10.0
Location
10.0
Staff
10.0
Value for money
10.0
Facilities
6.0
With a stay at Caracol Suite Hotel in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Quinta Avenida and 10 minutes by foot from Mamitas Beach. Featured amenities include express check-in, a 24-hour front desk, and luggage storage.

Rooms

Wed 23/7
Thu 24/7

Hotel Amenities & Facilities

  • Room service
  • Free Wi-Fi
  • Business centre
  • Cable or satellite TV
  • Airport shuttle
  • Parking
  • Laundry service
  • Express check-out
  • Babysitting or child care
  • 24-hour front desk

Services and conveniences

  • Room service
  • Business centre
  • Express check-out
  • 24-hour front desk

Kitchen

  • Microwave
  • Refrigerator
  • Kitchenette

Parking and transportation

  • Airport shuttle
  • Parking

Accessibility and suitability

  • Non-smoking rooms available
  • Disabled access

Basics

  • Free Wi-Fi
  • Air-conditioned

Media and entertainment

  • Cable or satellite TV

Laundry

  • Laundry service

Dining

  • Minibar

General

  • Storage available

Health and safety

  • Safe

Family friendly

  • Babysitting or child care

Reviews

8.1
Very GoodBased on 503 verified guest reviews
7.9Couples
7.8Solo
8.1Families
8.2Friends
Pros +
  • "5 th Ave. Easy to get to beaches, shops , Walmart and ADO" (in 2 reviews)
  • loved the location!close to everything. (in 25 reviews)
  • The staff was really nice though (in 8 reviews)
Cons -
  • good water pressure. (in 3 reviews)
  • The staff is extremely rude and absolutely inflexible. (in 3 reviews)
  • The room was not clean 2 days. (in 9 reviews)

Caracol Suite Hotel room booking info

Value for money

10.0

Location rating

10.0

Distance to city centre

1.1 km

Nearest airport

Cozumel

Distance to airport

19.2 km

Check in/Check out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Frequently asked questions

  • How does Caracol Suite Hotel compare to other 3-star hotels in Playa del Carmen?

    Caracol Suite Hotel is €4 cheaper than the average 3 star hotel in Playa del Carmen. You can usually find a nightly rate of €27 when staying at Caracol Suite Hotel.

  • How far is Caracol Suite Hotel from Cozumel?

    The drive from Cozumel to Caracol Suite Hotel will take you about 35min depending on traffic, with a distance of 19.2 km. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.

  • What is the best way to get to Caracol Suite Hotel from Cozumel?

    A very popular option for travellers staying at Caracol Suite Hotel would be to take a taxi or ridesharing service from Cozumel directly to the hotel.

  • Are there food options at Caracol Suite Hotel?

    One of the easiest dining options for Playa del Carmen guests staying in Caracol Suite Hotel is to order room service, which is available to all hotel guests.

  • Does Caracol Suite Hotel have a pool?

    Judging by our data, Caracol Suite Hotel does not have a pool on site, but hotels regularly make additions and changes to their venues and do not always notify us. It would be best to call Caracol Suite Hotel at +52 984 147 9121.

  • What is the phone number for Caracol Suite Hotel?

    You can reach the main line at +52 984 147 9121.

  • Does Caracol Suite Hotel have Wi-Fi available?

    Yes, Caracol Suite Hotel has Wi-Fi available to hotel guests.

  • What time is check-out for Caracol Suite Hotel?

    Standard check-out time at Caracol Suite Hotel is 12:00. Guests can check in after 15:00.

  • Is there laundry service in Caracol Suite Hotel?

    The accommodation features laundry services for all guests.

  • How many operators does momondo search for hotels in Playa del Carmen?

    As of July 2025, there are 9,613 operators available to choose from for hotels in Playa del Carmen.

  • When did momondo last update prices for hotels in Playa del Carmen?

    Prices for hotels in Playa del Carmen refresh daily.

Places of interest near Caracol Suite Hotel

Attractions in Playa del Carmen, Mexico curated by momondo

Caracol Suite Hotel location: Av. 10 Norte 315 Dep 1 Entre 24 Y 26, 77510 Playa del Carmen, Quintana Roo

Top landmarks

La Fe0.1 km
Guadalupe Church1.7 km

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