Rooms Make yourself at home in one of the 92 guestrooms featuring refrigerators. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks. Amenities Enjoy recreational amenities such as an outdoor pool and a spa tub. This hotel also features wireless Internet access (surcharge), concierge services, and a reception hall. Business}, Other Amenities Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Property Location When you a stay at Hotel Monopol in Puerto de la Cruz, you'll be near the beach, just steps from Church of Nuestra Senora de la Pena de Francia and San Telmo Promenade. This hotel is 0.2 mi (0.3 km) from Plaza del Charco and 1.1 mi (1.7 km) from Lago Martianez Swimming Pools. Dining At Hotel Monopol, enjoy a satisfying meal at the restaurant. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM. Optional Charges Fee for in-room wireless Internet: EUR 6 per 24-hour period (rates may vary) Fee for wireless Internet in public areas: EUR 6 per day (rates may vary) Pet fee: EUR 6.42 per pet, per day Crib (infant bed) fee: EUR 15.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 2:00 PM Checkin end at midnight The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets allowed General instructions Property is cleaned with disinfectant Staff wears personal protective equipment Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Property follows regional sanitization guidelines Safe Tourism Certified (Spain) Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available Individually-wrapped food options are available for breakfast Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Guest accommodation is sealed after cleaning Electrostatic spray is used for disinfection Cashless transactions are available Masks are compulsory at the property Food service has been amended for enhanced safety Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in