When I rented the car online I said I wanted to drop off at McCarran airport in Las Vegas and pick up in Palm Springs. When I got the contract at the Palm Springs airport, it said I had to drop it off at the Venetian Hotel in Las vegas. My flight was to leave at 5 AM from Las Vegas and I needed to return the car at 3 AM. The location at the Venetian hotel will be closed at that time. I called Hertz and asked if I could return the car to the Las Vegas airport they said I could for a charge of $320. And then a few moments later he said I could not because there was no drop off box for the key at the Las Vegas airport location, the location would not open until 7 AM. He then told me I could drop it off at the north Las Vegas airport at 3 AM for a charge of $16. I agreed to that. Something told me to go early, and it's a good thing I did. I arrived at the north Las Vegas airport at 9:30. That airport closes at 10:30. There was no one in the airport at all no one at the Hertz counter. So I hid the key behind the computer screen and left a note. Had i gone in at 3 AM in the morning like Hertz had told me to go there, I would never have been able to have left the key. I was charged $36 for dropping the car off instead of $16. It is inconceivable to me that a large corporation like Hertz would not have a 24 hr operation at the airport in Las Vegas where the city never sleeps and many flights take off very early in the morning. I just don't appreciate being told one price in charged another. And apparently the Hertz call center was oblivious to the times one to drop off a car in the middle of the night in Las Vegas.