COMPLETE SCAM / CON / DAYLIGHT ROBBERY 1) No contact phone# on reservation voucher or confirmation email. 2) airport shuttle driver said he heard people complain Easirent doesn't answer phone, don't send shuttle for pickup. Told us how to walk the 15 mins out of the airport, across a busy main road to get to them. 3) Looked up their phone number on Google & phoned their customer service. Pressed the option in the menu & waited several minutes while it rang & rang then disconnected. Started walking to their location. Found a number for the location, tried to phone a couple more times while we walked. Same thing - no answer, then hung up. 4) Got there to find office is a shipping container. After waiting for the only employee to finish with other customers I asked him how we're supposed to summon a shuttle if they don't answer the phone. He said there hasn't been a shuttle for a couple of years! He also said the phone isn't working!! 5). Asked for passport, then airline ticket stubs. Luckily I had kept them & showed to him. Finally he told me an amount I had to pay. It didn't seem right to me so I opened my rental voucher. He was trying to charge me almost double what I had booked it for, saying there was collision waiver added which was required by law. That is an absolute lie. I asked to see where in writing it said that & also asked to see their contact. He couldn't / wouldn't produce either. I walked out. Never again. COMPLETE WASTE OF TIME & ENERGY. I've since found that I had another bad experience with that company the year before & had vowed never to use them again but had forgotten!