Thrifty car hire in Oakland Airport
Find and compare great deals on Thrifty car hire in Oakland Airport
Oakland, CA, United States - Oakland (OAK)
4 Oct — 11 Oct
Same drop-off
Oakland, CA, United States - Oakland (OAK)
Wed 4/10
Noon
Wed 11/10
Noon
Driver's age:
Thrifty reviews
6.6
Based on 82 verified guest reviews
7.3Comfort
6.1Pick-up/Drop-off
7.4Cleanliness
6.9Value for money
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Date
Our check in was awful. We had a 9am pickup time and at 9:45 they said it was be another 45 minutes. Then they up-charged us for a smaller vehicle that was ready and we couldn’t wait because we were traveling with small children that needed to get home for naps.
I don’t like the idea that I was not given the category of vehicle I was charged for. Can I have my refund?
Cons:I was quoted the cost was $365 and prepaid for the car. Upon pickup I was charged an additional $150 for taxes and fees that I believed were included in the quote. The woman at the counter could not show me what the $365 original charge included because it was booked by a 3rd party. Rentalcars.com did not breakdown the charges. The lady at the Hertz/Thrifty counter was not very friendly either. I feel this was false/misleading advertising. I will not be using rentalcars.com or Thrifty again.
The service that I encountered during pick-up was most likely the worst I had ever to endure. The Thrifty counter at OAK was closed and customers redirected to the Hertz section. At Hertz we saw two lines -- one for Hertz, the other for Thrifty/Dollar. The line on the Hertz section consisted of 2 people, the other line of 40!! Suddenly, the person assigned to book in Thrifty customers went for lunch (at 10am)!! We were waiting for over 2 hours. When we finally got the car and were leaving the parking lot, only one window was open, the lady at the gate completely incapable of dealing with all the cars, so it took us again 30 minutes to leave the lot. It should be embarrassing to an established rental car company as Thrifty to treat customers so badly. I hope you find a way to ask us for forgiveness. Best wishes, Vsevolod RAHR
Pros:We were able to pick up a vehicle that fit 6 people on time.
Cons:They didn't have our reserved vehicle, so they made us take a HUGE vehicle and charged us $50 more per day (we rented for 6 days, bringing our total to $400 more than we had agreed to pay in our reservation.) We didn't want to drive a vehicle that big, but had to do this or make our grandchildren wait at Thrifty for an hour to an hour and a half or more for a vehicle that we reserved to be turned in. We also felt abused as they didn't tell us about this pricey upgrade until we denied buying their insurance.
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Thrifty car hire deals near Oakland Airport
Below you will find information for every Thrifty car hire location in Oakland Airport, including address, phone number, and reviews
View Thrifty Locations near Oakland Airport
7600 Earhart Road
+1 877 283 0898
FAQs about hiring a car from Thrifty at Oakland Airport
What is the most popular car hire type from Thrifty at Oakland airport?
24% of users prefer to hire SUV vehicles from Thrifty at Oakland airport, making it the most popular car hire type. If you are also interested in hiring one from Thrifty at Oakland airport, then you can expect to pay around €86 per day.
Where can I find Thrifty car hire at Oakland airport?
7600 Earhart Road is the closest Thrifty hire car location to Oakland airport. The telephone number for this location is +1 877 283 0898
Does Thrifty offer shuttle or airport pick-up services from Oakland airport (OAK)?
Yes, if you're flying into Oakland airport (OAK), Thrifty offers shuttle services